Account Executive (Strategic Accounts) (Hooksett, NH) - Full-time / Part-time

Are your Account Management skills above all? 

Do you love a challenge? 

Would you relish jumping on board with one of the fastest moving companies in the US? 

If so, please read on… 

Description: Imagine YOU as Merchants Fleet’s newest Strategic Account Executive…You will orchestrate all resources to support accounts deemed as strategic within the Merchants Fleet portfolio and serve as the senior person responsible for communicating across stakeholders, overseeing execution of customizations, achieving growth targets, negotiating with, and advocating for client(s); carrying the ultimate responsibility for client satisfaction. 

Location: Hooksett, NH

Check out the other benefits that Merchants Fleet has to offer . 

What Your Day Looks Like: 

• Build and maintain relationships with all key internal and external stakeholders associated with the strategic account to fully support and ensure ongoing success and business continuity with the client(s) 
  • Maintain communication channels with Executive Leadership, including CEO 

• Develop and lead key client relationships and operate as strategic contact, ultimately responsible for overall client satisfaction 
  • Foster a deep working relationship with client(s) (by frequently exchanging professional correspondence such as quote calculations, order commitments, and sales communications that are in accordance with the company’s brand standards and in harmony with the Regional Sales Manager (RSM)

• Seek growth and expansion opportunities from clients to achieve specified sales targets and work collaboratively with the RSM and VP of Strategic Pursuits through the sales cycle 
• Proactively provide consultation to and recommend valuable strategies and best practices to increase client satisfaction and improve profitability 
• Routinely plan, coordinate, and conduct face-to-face client visitations  
• Effectively collaborate cross-functionally with sales, operations, technology, and corporate functions as needed to effectively create, implement, and manage timely delivery of customizations, responses to inquiries, and drive a positive client experience 
• Rationalize technology requests and engage appropriate areas of the business to ensure that all changes are driving maximum value to the portfolio 
• Determine, analyze, and report client Key Performance Indicators to the business  
• Create detailed business plans to facilitate the attainment of goals 

Skills: 

• Exceptional relationship building abilities 
• Executive presence 
• Strong communication, persuasion, collaboration, and negotiation skills with the ability to influence across functions without authority to sell, design, and execute 
• Excellent organizational and project management skills 
• Ability to travel 
• Proficiency in Excel, Word, Outlook, Salesforce, Internet Research, Visio, Project Management, Power Point, Sales proposal software and CRM 
• Strong presentation skills 

 Your Experience and Education: 

• Minimum of 8 years in Account Management and Client Experience (preferable in Fleet Management) 
• Experience interacting with executives and influencing cross-functional stakeholders to achieve strategic goals 
• Progressive experience in managing accounts and using strong communication, sales, and client service skills
• Ability to learn and work in the Fleet Management/Leasing industry 
• Bachelor’s Degree or above 

Merchants Fleet is the nation’s fastest growing fleet management company, providing flexible funding and service options for organizations that leverage vehicles to run their operations, serving as a single source for all vehicle needs, including electric vehicles. From financing and charging to maintenance and remarketing, Merchants has collaborated with dozens of OEMs, charging, data and upfit partners to ensure every client is connected to the service, technology platforms, and products that will support their fleet in making the transition to EV. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation Center is located in the Chicago, Illinois area. www.MerchantsFleet.com 

Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2021, Great Place to Work and Coolest Company for Young Professionals. 

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