Crop CAT Senior Claims Specialist - Hiring Immediately
Iowa City, IA 52245
What can go right when you can grow your career?
Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, we have over 150 years of experience, serve more than 25 industries, and insure 90% of the Fortune 500®. Zurich strives to provide ongoing career development opportunities so you can reach your full potential and foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. With the support of people like you, we are optimistic about leading the next evolution of the insurance industry. Join us in building a brighter future for our people, our customers and the communities we serve.
Zurich is currently looking for a Crop Senior Claims Specialist. This position may work virtually out of one of the following North American states: Nebraska, Kansas, Oklahoma and Iowa.
With moderate direction, investigate, evaluate and conclude complex field inspections by following appropriate regulatory and company rules and procedures to ensure that claims are handled in the most effective, efficient way while delivering a customer-centric claims service. Provides support to Area Claims Managers either as a CAT team member or local claims specialist in the facilitation of general day to day operations and claims management. In addition, supports the lower level adjusting staff by completing and/or providing training and assistance with complex claims.
Additional responsibilities will include:
Completes high dollar/quality assurance type claim reviews for Crop Hail/Named Peril with $250K and above approval limits
Exercise judgement to determine liability by gathering and analyzing relevant facts; utilizing applicable procedures
Exercise judgment to determine policy verification and coverage determination by analyzing applicable coverage for claims and determining whether the loss falls within the coverage
Participates in Risk Management Agency initiated reviews and referrals for sake of operations integrity and quality assurance
Assist managers in assignment of work and ability to serve as an interim manager in Area Claims Manager's absence. Individuals in this role are granted the same electronic authorization and systems views as that of local management
Assists as a drone fleet team lead and technical advisor for the assigned area
Assists with agent and farmer meetings/trainings
All national CAT team adjusters hold the expertise and authority to serve as an onsite team leader or interim manager
May receive a team lead assignment as deemed necessary by the local manager due to workload or other extenuating circumstances
Authorized to monitor and determine delayed claim disposition
Administer/proctor Crop Adjuster Proficiency Program exams for new adjusters
Protect Zurich’s reputation by keeping claims information confidential
Maintain professional and technical knowledge by participating in educational opportunities, staying current with industry trends, establishing personal networks. And participating in professional societies
High School Diploma or Equivalent and 6 or more years of experience in the agricultural or the crop insurance industry
Crop Adjuster Program Proficiency (CAAP) must be obtained 180 days of hire date
Personal transportation and travel within assigned territory and travel outside of assigned area to assist with workload(s), participate on CAT team and/or provide remote assistance for the CROP Claims Care Center calls and/or CCP Claims
RCIS Crop Adjuster Physical Requirements; walk in agricultural fields up to 3 miles, climb agricultural storage bins up to 25 feet, lift 25 lbs to 50 lbs, work outdoors in varying temperatures/weather conditions
CAT Adjusting experience
Strong verbal, written and interpersonal skills
Strong organization, multi-tasking and prioritization skills
Intermediate Microsoft office skills
As a condition of employment at Zurich, employees must adhere to our COVID-related health and safety protocols (), including, without limitation, a requirement that employees attest as to their vaccination status with a YES/NO, and upload proof of vaccination status, or negative COVID test results when allowable, to a third-party vendor. These are continuously re-evaluated and the requirements may change at any time.
A future with Zurich. What can go right when you apply at Zurich?
Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click to learn more.
As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet
Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.
Location(s): AM - Iowa Virtual Office, AM - Kansas Virtual Office, AM - Nebraska Virtual Office, AM - Oklahoma Virtual Office
Remote Working: Yes
Schedule: Full Time
Linkedin Recruiter Tag: #LI-BW1
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