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Shift Lead
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Laguna Hills, California |
About this job
Job Description
Scratch Bakery Cafe, located in Laguna Hills is seeking a Shift Leads to join our team! You will be responsible for overseeing and coordinating the activities of the front of house team.
Responsibilities:
- Perform duties of cashier/server and barista
- Build customer relationships
- Supervise team of cashiers/servers and baristas
- Train employees
- Resolve escalated customer complaints
- Open and/or close store and perform all duties associated with cash and operations for front of house
Qualifications:
- Previous experience in retail, customer service, or other related fields, preferably in a casual fast restaurant setting
- Ability to thrive in a fast-paced environment
- Ability to build a unified team and foster relationships with all staff members
- Excellent written and communication skills
- Strong leadership qualities
Wage based on experience. Opportunity for growth.
Company Description
Family owned and operated. Fun work environment.