Resort Sales Assoc., Disney Central (Tampa) Full Time

Disney’s Resort Sales Associate creates a magical experience for our Guests before they arrived for their Walt Disney World® Resort vacation and continues that magical experience during their stay. As the Disney Resort Sales Associate you will help Guests plan their vacations. The Disney Resort Sales Associate will use sales techniques and provide guest service. The Resort Sales Associate is an hourly position with an incentive program based on sales performance. The Disney’s Resort Sales Associate position is a high-volume inbound contact center located in Tampa, FL.

The Disney Resort Sales Associate will attend a paid mandatory training class where you will participate in multiple performance assessments. The operating hours of Disney Central are Monday through Sunday, 6:00 a.m. to 11:30 p.m.

The starting pay rate for this position is $15.75 per hour, with an opportunity for the pay rate to be higher based on experience. Disney’s Resort Sales Associate will have the ability to earn performance incentives ranging from an average of $2.50 to $7.50 per hour.

Basic Qualifications :

• One (1) year of Sales and Service experience in a high volume environment
• Written, verbal and interpersonal communications skills
• Adaptability to the fluctuating needs of our operations
• Computer proficiency within a Microsoft Windows environment
• Capacity to manage conflict resolution and make decisions through a delicate balance of integrity and partner resourcing
• Navigate between multiple and concurrent computer applications
• Ability to use sound judgment and decision making
• Passion & knowledge of Disney Products

Required Education :

• High school diploma or equivalent

Additional Information :
KEYWORD: WDWCasting, WDW Casting, Reservations, CallCenter