Work with Room Service Team in the serving of guests to ensure positive guest experience.Responsibilities
- Set up and deliver all food and beverage orders in accordance with established guidelines, procedures and policies as prescribed by company standards.
- Conduct floor sweeps and retrieve all food and beverage trays in order to maintain established sanitation guidelines.
- Set up and deliver all VIP amenities.
- Service all hospitality suites in accordance with Banquet Event Orders and established policies and procedure.
- Complete all shift side work as outlined in the hotel's operating policies and procedures.
- Respond to customer needs, issues, comments and problems to ensure a quality experience and enhance future sales. Report all communication to immediate shift supervisor.
- Perform all cash handling responsibilities in accordance with company policies and procedures.
- Comply with attendance rules and be available to work on a regular basis.
- Perform any other job related duties as assigned.