HR Supervisor &; Retention Specialist - Full-time / Part-time

Home Instead in Zanesville is looking for a full-time HR Supervisor & Retention Specialist to join our growing HR team. Home Instead is proud of our positive culture and low CAREGiver turnover.

The HR Supervisor & Retention Specialist plays a key role in maintaining our excellent reputation as the employer of choice in our area, ensuring a positive CAREGiver experience. CAREGivers are our most important asset, and this position helps ensure that our CAREGivers always feel recognized, encouraged, and connected to our office staff.

Key Responsibilities:

• Minimize turnover by reflecting our positive culture and ensuring a positive CAREGiver experience
• Work with Training Department to identify areas for on-going CAREGiver training and development
• Schedule and conduct CAREGiver performance reviews, on-going coaching and performance management
• Recognize and reward CAREGivers for work milestones and exceptional CAREGiving
• Organize and conduct CAREGiver celebrations
• Interview, screen and onboard new CAREGivers
• Participate in local community events
• Develop and execute recruiting strategies to ensure hiring goals are consistently met
• Reflect the core values of Grey Havens LLC, dba Home Instead, an independently owned and operated Home Instead Franchise
• Maintain positive and professional relationships with CAREGivers, clients, office, and on-call staff.

Candidates must display:

• Excellent written and oral communication skills
• Strong computer and keyboarding skills
• Ability to maintain strong attention to detail while managing frequent interruptions
• Ability to work independently, maintain confidentiality and meet deadlines
• Highly effective interpersonal skills, sound judgment, and good decision-making and problem-solving skills
• Ability to listen effectively, give constructive feedback and guide difficult conversations to a positive outcome
• Exude positivity, compassion and enjoy being creative

Education/Experience Requirement:

• Recruiting and/or HR experience required
• Supervisory experience preferred
• Senior care industry experience and/or college degree a plus
• Minimum of 3 years' experience in a professional office environment.

To apply for our Human Resources Supervisor & Retention Specialist position, please complete the online application and attach your cover letter and resume.

Each Home Instead franchise is independently owned and operated.