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Bell Person (Union) - (MGM National Harbor) - Full-time
•30 days ago
| Hours | Full-time |
|---|---|
| Location | National harbor, Maryland |
About this job
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Answer property questions and provide accurate information regarding rooms, restaurants, M life, casino events, promotions, and directions
- Resolve guest complaints within the scope of authority, and notify the supervisor of all unusual events, missing items, or alleged theft
- Open doors for guests entering and exiting the property
- Load and unload baggage from guests' vehicles
- Transport luggage and escort guests to and from their assigned rooms and other areas of the property
- Provide assistance, offer room orientation, etc.
- Process tickets for guest items and/or assists with luggage
- Process group baggage for arrivals and departures
- Maintain control of and responsibility for the security of the luggage area/room
- Perform other job-related duties as requested
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