The job below is no longer available.
Estimated Pay
$15 per hour
Full-time, Part-time
About this job
Salamander Resort and Spa is a 5 Star 5 Diamond Luxury Resort located in beautiful Middleburg, VA. We offer professional privileges, training and growth both within this beautiful horse & wine country and beyond. As an expanding luxury hospitality portfolio, the advantages and opportunities are endless - let your entrepreneurial spirit shine.

The Spa Facilitator is responsible for orientating guests to the spa facilities, greeting guests as they enter the facilities, and providing personal guest service. They are responsible for keeping the lounge areas neat, clean and stocked with all amenities. This position starting rate is $11 an hour plus generous service charges/tip.


Issue spa lockers, robes and slippers to guests and then escort guests to their lockers.

Provide orientation tour, explaining spa amenities offered and answering guests' questions.

Maintain a safe, clean and well-organized spa environment through consistent monitoring of the locker/facility area.

Stock locker room supplies and amenities and maintain accurate supply lists and inventory sheets.

Review guest appointment/schedules as needed.

Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available.

Maintain eye contact when addressing external and internal guests.

Handle guests' questions and concerns professionally and courteously.

Provide accurate, appropriate and immediate responses to all requests by guests, ensuring complete guest satisfaction.

Develop ability to work without constant direct supervision and remain at assigned post for extended periods of time.

Maintain a positive attitude and contribute toward a quality work environment.

Regularly attend, participate in and support training and staff meetings for the spa.

Assist in all areas of spa operation as requested by management.

Communicate to management any and all occurrences involving staff or guests in the spa that require attention.


• Must be 18 years of age or older.

• High school graduate or equivalent.

• Must speak, read, write, and understand the primary language used in the workplace.

• Minimum of 2 years Guest Service experience

Salamander offers great benefits for Full Time and Part Time:

• Health & Welfare

• 401 K Retirement plan/ Full-Time and Part-Time Service Professionals are eligible

• Dental and Vision

• Paid Time Off

• 8 Company Paid Holidays

• Access Privileges & Discount Programs for employees, friends & family discounts on room stays at all Salamander locations.

• Discounts on dining, retail, spa, golf, and other hotel & resort amenities

• Free meals

• Free uniforms

We invite you to explore joining this friendly, diverse and enthusiastic team of professionals, striving to provide the very best in service and driven to maintain Forbes 5-Star status, a catalyst that has catapulted this spectacular resort into one of the world's most coveted and elite destinations.

Please apply online at:

•"Salamander Hotels & Resorts is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law."