Drive Thru Cashier

Crew Member

We strive to create positive memories for all our fans so we are looking for positive, energetic employees who are passionate about the Dairy Queen brand and delivering exceptional customer (fan) service. If you enjoy working in a fun, fast paced environment while providing exceptional customer service we would love to hear from you. Applicants should be eager to lead, do things right, be accountable, have ownership in what they do, and be able to create smiles and stories for our fans.

Job Functions:

• Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance
• Enthusiastically greet and welcome fans to the Dairy Queen brand
• Assist fans with menu navigation and product ingredient questions
• Strive to exceed fan expectations and deliver fan first service through timely and quality service
• Calmly solve fan concerns and embrace Dairy Queen’s service recovery standards
• Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members
• Prepare treat products following restaurant, health, and safety standards and procedures
• Create and maintain a positive, safe, clean, and inviting environment for fans and team members
• At all times exhibit a genuine passion for excellence
• Perform other duties as assigned by management

Requirements:

• Communicate positively with fans and co-workers constantly during shifts
• Work well under pressure packed situations while maintaining a great attitude
• Comfortable standing for entire shift and able to lift 50 pounds
• Practice established food handling procedures and meet any local health regulations
• Exhibit good manners, proper personal hygiene and promptness
• Have fun and maintain a positive attitude at all times!

Required qualifications:

• Legally authorized to work in the United States
• Reliable transportation to and from work
• Available to work: weekends
• 6+ months of experience in the food & restaurant industry
• Math skills: counting cash drawer
• Restaurant back of house skills: expediting
• Restaurant back of house skills: safe food handling
• Able to stand for duration of shift
• Retail skills: point of sale (POS) operation
• Retail skills: customer service
• Retail skills: restocking

Preferred qualifications:

• 16 years or older
• Available to work: overtime
• Available to work: weekdays
• Restaurant back of house skills: general food prep
• Comfortable handling customer complaints
• Willing to wear face mask
• Able to comfortably lift 30 lbs
• Retail skills: addressing customer complaints
• Restaurant front of house skills: front counter
• Restaurant front of house skills: drive thru
• Restaurant front of house skills: point of sale (POS) operation