Est. $11.62 - $17.51
Full-time, Part-time

Fort Lee, VA 23801

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Overview Enterprise Server Support provides the IT linkage between the customer and the infrastructure. Server Support operations and management consist of physical and virtual servers requiring complete life cycle support for all hardware, software, and services. All servers are housed within the agency's Data Centers. Responsibilities Responsibilities include: * Provide daily support for all hardware, software, and services for physical and virtual servers. * Update and maintain (hardware and software) baseline artifacts; Review daily security and local event logs; Immediately report cybersecurity issues, Provide, update, and maintain (hardware and software) baseline; Work tickets IAW the Acceptable Quality Level (AQL) * Provide Enterprise Server support to cover p lanning, analysis, testing, implementation, operations and maintenance, information assurance, cybersecurity, and final disposition of noted servers and or systems. Knowledge/Experience must include: * Customer Service/Support * Windows Server * Unix Server * Linux Server * HPUX Server * VMWare * Microsoft Exchange Server * Microsoft Sharepoint Server * Microsoft Windows Internet Information Services (IIS) * Microsoft Windows Active Directory * Microsoft Azure Active Directory * Microsoft 365 * Excellent Oral/Written Communication * Remote Troubleshooting * Hardware/Software Troubleshooting * Data Backup/Restoral * Ticketing System Experience (e.g. BMC Remedy/ServiceNow/SolarWinds/Ivanti) Qualifications * Associates Degree or HS/GED + 3 yrs in Windows Computing Environment * Baseline Certification (required): CompTIA Security+ CE / CySA+ / SSCP / GSEC * Computing Environment Certification in at least 1 area (required): Microsoft Certified: Windows Server Hybrid Administrator Associate or Microsoft Azure Administrator Associate * Training (required): Must complete an ITIL Course (ITIL v4 recommended) * Minimum Secret Clearance

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Posting ID: 795411766 Posted: 2023-01-11 Job Title: Computer Administrator Journeyman Task