Retail Sales Associate - Full-time

Essential Duties and Responsibilities

• Help unload incoming trucks and put away merchandise (as arranged by management). Maintain your assigned department: Keep clean, organized and fully stocked.
• Execute the daily operational, day-to-day goals and priorities assigned by store management. Move with a sense of urgency while paying attention to the details.
• Cooperate with others and work well as part of a retail team, for example actively participate in daily huddle meetings, share ideas for improvement with management.
• Restock merchandise displays as needed, watch end caps and side wings.
• Handle special orders for all non-stock items.  It always takes two associates to say “No.”  Never tell a customer no without checking with a floor manager, assistant manager or store manager.
• Provide the best possible experience for Every Customer, Every Time by being helpful, knowledgeable, and friendly. 
• Actively participate in store communication and initiatives (e.g., Communication Board, Daily Huddle, store contests, etc.)
• Assist Customers with simple complaints/concerns; get a manager involved with problems as needed.
• Always be polite and attentive to customers.  Make eye contact and smile.  Do not avoid customers.
• Assist customers with large or heavy items as needed.

Assist in the training and development of peers

Required qualifications:

• 18 years or older
• Legally authorized to work in the United States