Host / Hostess - Full-time / Part-time

WE ARE HIRING!! CAREERS, NOT JOBS!!

Position Overview

The Host/Hostess greets and helps guests enthusiastically. Responsibilities include answering the phone promptly, maintaining an accurate wait system, and interacting with guests to ensure a great guest experience.

Essential Functions:

·       Interacts and communicates with the guest confidently and authentically in a kind, warm, caring, and helpful manner.

·       Operates phones and wait system accurately and efficiently.

·       Verbally acknowledges every guest as they arrive and depart including opening the door whenever able.

·       Inform service team of special occasions or guests needs.

·       Maintain lost and found, information and returns.

·       Assists co-workers with various areas of guest service when needed, including clearing and setting up tables.

·       Sets up, maintains and organizes workstation.

·       Ensures cleanliness of work area throughout shift and performs side work.

·       Follows safety procedures and standards when operating all equipment.

·       Follows health department standards for food handling, general cleanliness, and maintenance of work area.

·       Ability to handle multiple priorities, work under stress and exercise good judgment when dealing with guests and feedback.

·       Cooperates with co-workers and managers to meet the demands of the restaurant.

Experience and Educational Requirements:

·       Experience with general service techniques and restaurant equipment is required.

·       A high school diploma is desired but not required.

Additional requirements include:

·       Standing and Walking 100% of the time.

·       Lifting up to 30 pounds to shoulder high.

·       Carrying up to 30 pounds for short distances.

·       Exposure to heat and water.

·       Bending and reaching from under the counter (5 inches above the ground) to 6 feet above the ground with at least one arm.

·       Climbing ladder and step stool.

·       Dexterity required for handling food items and dishes.

·       Ability to communicate with the guest.

The essential functions and requirements listed in this job description are not intended to be all-inclusive. Other duties and responsibilities may be assigned as needed to meet the ongoing needs of the restaurant.