$17.00 to $23.80 hourly
Full-time

4141 North Rockton Avenue

Rockford, IL 61103

Summary: 

 

To train and supervise food service staff in proper procedures for assigned dining area. To fulfill all required duties and responsibilities in an independent and professional manner.

 

Essential Duties and Responsibilities:

  • Supervises and directs all work in the assigned dining areas in accordance with established policies and procedures.

 

  • Assists the Director of Dining Services in the updating of short and long term objectives and written policies and procedures that govern the operations of the assigned dining areas.

 

  • Acts promptly to handle all residents concerns.

 

  • Establishes a good rapport with employees and promotes teamwork.

 

  • Maintains a safe and productive work environment by making routine inspections of dining and food service areas.

 

  • Supervises the planning, development, organization, implementation, and evaluation of the area’s programs and activities.

 

  • Assists in the recruitment and selection of competent departmental personnel. Orients, trains, schedules and supervises staff.

 

  • Participates in facility surveys and inspections made by authorized agencies.

 

  • Completes all other special assignments and duties as required by the Director of Dining Services.

 

Performance Measurements:

  • Job Knowledge
  • Teamwork
  • Customer Service
  • Safety
  • Quality of Work
  • Resident Satisfaction
  • Initiative
  • Turnover
  • Communication
  •  

Minimum Education/Skills/Experience/Credentials;

  • High school graduate or equivalent.
  • Prefer 1-3 years restaurant or institutional food service experience, including knowledge of food handling, service, and sanitation.
  • A sanitation certificate from the Illinois Department of Public health is desired.
  • Good communication and supervisory skills.
  • Excellent computer skills in word/ excel.
  •  

Physical Requirements:

  • Must have the ability to stand and walk 6 -7 hours of an 8 hours shift.
  • Must have the ability to sit for 1 hour of an 8 hour shift.
  • Must have the ability to frequently lift and carry supplies and equipment 10 to 50 pounds while walking or bending at the waist and knees.
  • Must be able to frequently reach above shoulders, to the front and sides.
  • Must have the ability to frequently push carts with dishes and supplies exerting a force of up to 50 pounds.
  • Must be able to use wrists, fingers, and hands for repetitive firm grasping.

Required qualifications:

  • 18 years or older
  • Legally authorized to work in the United States

Preferred qualifications:

  • Background check
  • Drug screening
  • Motor Vehicle Report (MVR) Review
  • Has (or willing to open) a checking account for direct deposit
  • At least high school diploma or equivalent or higher
  • Management skills: supervising employees
  • Management skills: writing schedules
  • Management skills: managing employee conflicts
  • Management skills: conducting performance reviews
  • Restaurant front of house skills: serving in fine dining
  • 2-3 years of total work experience
  • Comfortable handling customer complaints
  • Able to stand for duration of shift
  • Able to work in an environment with fluctuating temperatures
  • Able to comfortably lift 50 lbs
  • Willing to wear face mask
  • Available to work: early morning
  • Available to work: holidays
  • Available to work: weekdays
  • Available to work: weekends
  • Available to work: late at night

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Posting ID: 803090118 Posted: 2022-11-30 Job Title: Dining Supervisor