Customer Account Support - Full-time

Customer Account Support
Homewood, AL
35-40k + excellent benefits including PTO, medical/dental/vision insurance, profit sharing, flexible hours, and much more!

About this role: Vaco is working with a top medical supply company to identify an individual to assist them with customer support. The ideal candidate will be extremely detail oriented and have the ability to handle multiple accounts daily both over the phone and via email.

Daily Responsibilities:

• Develop and maintain strong relationships with all customers, via the web, phone, and email simultaneously
• Communicating information both verbally and written in a professional and courteous manner, ensuring customer satisfaction at all times
• Continually update customer account profiles (including contact information, contract status, pricing levels, calls, sales and evaluation histories)
• Contribute where needed to help the team accomplish tasks as needed

Requirements:

• A Bachelor's degree is preferred, but relevant experience will be considered
• Experience in a medical practice or healthcare company
• Strong knowledge of Microsoft Word, Excel, and Outlook
• Superior written and verbal communication skills
• Ability to adapt to diverse situations with a sense of urgency
• Proven time management skills in handling multiple priorities and meeting deadline

Our client promotes from within and this is a great way to get started with a fantastic Birmingham company.

ONLY CANDIDATES WITH REQUIRED EXPERIENCE WILL BE CONSIDERED.

DUE TO THE HIGH VOLUME OF RESUMES PLEASE NOTE YOU DO NOT NEED TO APPLY IF YOU HAVE RECENTLY SUBMITTED TO ANOTHER VACO POSTING. YOUR QUALIFICATIONS WILL BE CONSIDERED FOR ALL OPEN VACO OPPORTUNITIES.

Your resume will never be submitted to a client company without your prior knowledge and consent to do so.
We are shaping the future here at Vaco! If you would like to join Apply below.
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