HR Generalist - Full-time

Printful is an on-demand printing and fulfillment company that helps people turn their ideas into brands and products. We fulfill and ship custom clothing, accessories, and home & living items for online businesses. Since its founding in 2013, Printful has scaled to a vast team of experts across fulfillment centers worldwide and has become the first company with Latvian roots to reach unicorn status (valued at over $1B).

Working at Printful is exciting and challenging. We try to improve our skills and learn something new every day. We value integrity, initiative, and respectful, transparent relationships that allow us to grow as individuals, teams, and a company.

At Printful, we stand for an inclusive, accepting, and welcoming space for everyone and strive to foster an environment of diversity and a sense of belonging.

Build your career with friendly and passionate people who never forget to have fun along the way.

At Printful, we achieve excellence because of our people. Thats why were looking for a team-oriented Human Resources (HR) Generalist to join our growing HR Team and work with teammates in our North Carolina and California locations. To fill this role, we need someone whos a multi-tasker, extremely perceptive, and capable of building relationships with a wide range of people at all levels within the company.

Your daily tasks will include:

• Maintaining all employee and applicant documentation as required by law

• Coaching managers before carrying out disciplinary actions and tracking all disciplinary actions for NC and CA locations

• Processing unemployment benefits claims and changes and attending unemployment hearings when necessary

• Assisting with recruitment tasks when needed (e.g., reviewing applications, interviewing candidates)

• Acting as an employee relations specialist and coordinating employee recognition programs

• Assisting in monitoring absenteeism reports and ensuring those team members who are excessively late or absent receive proper documentation

• Maintaining and distributing monthly KPI reports to the Director of HR

• Maintaining personnel files (NC only), the employee phone list, benefits billing details, and approved absence requests

• Managing the employment eligibility verification process for new teammates and periodically performing I-9 audits to ensure compliance with US law

• Distributing performance evaluations and overseeing that theyre done on time

• Reporting, monitoring, and maintaining workers compensation case files and following up on open cases

• Assisting in the administration of payroll and benefits programs, including:

• monitoring employee eligibility and reviewing benefits options

• processing enrollment, payments, cancelations, and changes

• communicating open enrollment and benefits election process for NC and CA

• helping administer COBRA for group health plans

• Working with IT and the Director of HR to maintain, update, and distribute permissions lists for employee system access

• Performing other duties as assigned