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in Glen Allen, VA

Pay
Estimated
$28 per hour
Hours
Full-time
About this job

Familiarity with monitoring tools such as Splunk and New Relic, knowledge of AWS, general networking and troubleshooting skills, analyzing, and troubleshooting large-scale distributed systems (i.e., 3-tier applications end-to-end troubleshooting), ability to professionally communicate well on the phone to all levels of associates.

Supports digital card-based application.

Production Support Specialist role with strong AWS background.

Responding to Alerts and ongoing issues.

Works on Ticketing system Service Now on the incidents and alerts.

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