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in Cedar Rapids, IA

$18 per hour
About this job

Customer Service Representative/ Call center

Job description:

  • Answer inbound calls.
  • Minimum 1-3 years of experience in Contact Centre/Voice Operations handling customers
  • Effective Probing and Problem-Solving Skills
  • Proficient in Microsoft Office Suite
  • Ability to multitask
  • Customer service experience desirable

Behavioural & Leadership Competencies

Ability to maintain the confidentiality of customer and company information.
Ability to work independently and seek additional opportunities when able.
Ability to work in a team environment to develop integrity, trust, and respect of co-workers at all levels
Good verbal and written communication skills