Wellness Specialist Supervisor - Full-time

The Wellness Specialist Supervisor is responsible for the supervisory oversight, training, documentation, and coordination of the Psychosocial Rehabilitation Program. Responsible for conducting team meetings and individual supervision that promote client and staff growth. Other duties include participation in all aspects of continuous quality improvement, creating a positive atmosphere within the team, monitoring accurate documentation submitted by program staff, exercising considerable judgment and initiative in ensuring that the integrity of services are consistent with Compass Health Networks mission, philosophy, and service principles. Hours of employment are varied depending upon the needs of the clients.

Responsibilities Include:

Has a working knowledge of PSR Standards as outlined in the DMH Core Rules and assures staff follows policies and procedures
Responsible for ensuring employees understand and abide by the Corporate Compliance plan and applicable regulations and standards for complying with the plan
Ensures that program meets licensing and certification requirements by working with Clinical Director and staff on preparation for licensing and certification visits as well as actively participating in licensing and certification visits
Supervises the development and delivery of client-centered wrap around community support services by arranging and assisting team to ensure coverage of staff
Assures that transportation services are safe and reliable by ensuring staff follow transportation manual and having required safety equipment in the van
Manages program resources and documentation requirements for allocation of funds
Ensures the completion of clinical assessments and related paperwork according to established timelines
Supervises the development and use of wellness plans and reviews
Wellness plans are based off annual assessment and DLA-20 and objectives are measurable and written in client centered terms
Based on client choice and preference and includes quotes from clients on goals
Collaborates with multidisciplinary team for quarterly reviews
Works well with clients as well as others involved in client care
Establishes rapport and a therapeutic relationship
Shows clients respect and compassion
Assures communication and cooperation with affiliates, landlords, and other agencies to ensure continuity of care
Assures clients have knowledge of local community resources maintain community funding by staying up to date on Medicaid recertification, ensuring SCLP paperwork is thorough and complete and ensuring staff are assisting clients in applying for SSI/SSDI and Section 8 housing
Maintains oversight and ensures timely completion of appropriate documentation
Assures annual employee evaluations are done in a timely manner
Provides staff with direction, guidance, support and clarity of roles and definition
Facilitates team meetings

Facilitates and promotes teamwork with the team and company by promoting a proactive rather than reactive atmosphere, bringing enthusiasm and a positive attitude to the job and maintaining a high level of staff energy
Demonstrates the knowledge of and abides by Compass Health Network policies and procedures
Conducts activities in a culturally competent manner
Updates supervisor on possible discharges or other pertinent client issues
Is open to constructive criticism and makes apparent efforts in areas of self-improvement
Attends trainings as assigned
Promotes holistic, person-centered care and ensures staff is providing services that focus on overall health and wellness of clients
Presents a positive and professional image of Compass Health Network and conforms to appropriate work behavior expectation to include dress, punctuality, and professionalism
Demonstrates efficiency, flexibility, and attention to detail
Works with rare absences or tardiness