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in Mclean, VA

Pay
Estimated
$49 per hour
Hours
Part-time
About this job
Ref ID: 04530-0012567290

Classification: Help Desk Analyst

Compensation: $20.90 to $24.20 hourly

You have a chance to be part of a rapidly expanding company in the Healthcare, Hospitals, Social Assistance industry, by applying to Robert Half's Help Desk Analyst role. The Help Desk Analyst will be responsible for supporting local and field users. You will thrive at solving problems in a dynamic and rapidly-changing work environment as a Help Desk Analyst. Due to this Help Desk Analyst role being very visible within the company, you will have the opportunity to make a positive impact on the department and organization. This Help Desk Analyst role is located in the Mclean, Virginia area and is a long-term contract / temporary opportunity.

What you get to do every single day

- Independently investigate and implement solutions to technical issues

- Provide IT assistance for operating systems, productivity software, and a variety of other software applications used internally

- Answer and follow up on technical help tickets submitted via phone, email, and walk-ups

- Troubleshoot recurring technical issues and suggest solutions to address the root of the problems