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Beacon Staffing
CALL CENTER SPECIALIST
Full-time, Part-time Baltimore, MD 21205
Pay
$29 per hour
Hours
Full-time
About this job
Responsibilities include:
- Providing support to clients through the phone and go over the information that a client needs through business solutions as required for the role
- Ability to network, build lasting relationships with clients and offer an exceptional product portfolio
- Take care of the client and adapt their needs through a continually growing relationship
- Meet or exceed target requirements set by the vertical leader
- Assist Operations PMs with site matters and client liaison requirements
Skills and Qualifications:
- Proven success with client acquisition, retention and program management
- Customer service oriented with the ability to effectively communicate and resolve client challenges with internal departments (operations, finance, legal, customer service)
- Time management skills with the ability to work autonomously for long periods
- Positive attitude with the ability to work in a team setting and represent Liquidity Services in a professional manner.
- Self-motivation and attention to detail is critical
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