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in Columbus, OH

Hours
Full-time
About this job
Ref ID: 02310-0012570499

Classification: Help Desk Analyst III

Compensation: $40.00 to $45.00 hourly

This person will support digital online applications that are custom-built banking solutions that our customers will directly use.


Participate with other developers and/or contractors in troubleshooting and identifying problems.

Provide technical support on technical matters

Show drive and interest in learning new systems, applications, technologies, and most importantly business domains

Work in a fast-paced environment and will be good at multitasking

Provide Incident and Problem Management support for all Digital applications

Research and fulfillment of On Demand/Ad hoc requests by multiple business areas for all Digital applications

Good to have Digital Application Monitoring utilizing the following tools:


DynaTrace

SPLUNK

Dynatrace Synthetics

Zenoss

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