AIC Lead - Full-time

This role supports the Retail General Manager (GM) in the achievement of sales goals and directs daily store operations as Manager on Duty (MOD)

The Retail Floor Lead reports to the Retail General Manager

Models and holds employees accountable to customer service standards

Models and ensures all policies and standard operating procedures (SOPs) are communicated effectively to employees, maintained and properly followed

Works as a part of a high-performing team to achieve the store’s sales plan

Supports sales-driving initiatives

Provides coaching in the moment and performance feedback to employees and communicates performance issues directly to the General Manager

Directs employees to ensure appropriate product displays and presentations and ensures the selling floor is adequately stocked according to visual standards

Stays informed by maintaining product knowledge, accessing available training, and seeking additional resources when necessary.

Additional responsibilities as assigned by General Manager

Required Skills

What We Are Looking For

• Must be 21+ years of age.
• Embrace and lead with Nirvana's Mission Statement and Company Values daily.
• Retail experience
• Cannabis experience required
• Available to work a varied schedule to observe employees and customers at different times of the day, week, and year (including Holidays)
• Demonstrate comfort and ease with using POS and Dispensary Hardware, including scanners, computers, Tablets etc.
• Team oriented
• Flexible and ability work in a dynamic environment
• Passion for Cannabis
• Passion for leadership
• Must comply with all legal or company regulations for working in the industry
• Requires normal, corrective vision range, the ability to see color and the ability to distinguish letters, numbers, and symbols
• Must be capable of lifting up to 50 lbs., with or without assistance
• Ability to climb, push, pull, stoop, grasp, walk, sit, stand, bend, and reach for the duration of shift.
• Requires normal hearing range.

About Sociale

We are a female-owned cannabis company seeking to shape the future of the industry. We recently won an adult-use dispensary license in the State of Illinois, and are working on launching our retail cannabis brand—Socíale—an aspiring vertically integrated operation. Our growth plans span Illinois dispensaries, out-of-state dispensaries, and craft grow operations. Committed to social equity at every touchpoint—passionate about fostering community development, cannabis education, and cannabis justice reform through each project.

Benefits

• Medical/Dental/Vision Benefits
• Generous Bonus structure
• Employment Development Assistance
• Holiday/Sick/Vacation Time in accordance with our employment agreement
• Be a part of a growing family-oriented company!

Equal opportunity employer

Nirvana Management is an Equal Opportunity Employer.PandoLogic. Keywords: Store Manager, Location: Park Ridge, IL - 60068