Housekeeping - Temecula KOA at Vail Lake Resort - Part-time

The Temecula KOA at Vail Lake Resort is an outdoor campground destination looking for enthusiastic people to join our housekeeping hospitality team. Located in beautiful Southern California among a grove of oak trees, we are a year-round park offering camping close to the Temecula wine country, beautiful Vail Lake, and miles of mountain bike, horse, and hiking trails. Our goal is to create a great camping experience for our guests by offering excellent customer service. If you enjoy meeting new people, working in a fun yet challenging environment, and helping families create memories to last a lifetime we want to talk to you!

WORKING HOURS:

• Full Time & Part Time positions available
• Days will vary depending on role and run from Sunday-Saturday
• Scheduled hours can be from 7am-7pm
• 15-40 hours/week depending on occupancy and position
• High activity around all holiday weekends
• $16/hour and up depending on experience.

RESPONSIBILITIES

• Ensures customers receive a high level of service consistent with our customer service philosophy

• Communicate with all staff and management using Teams

• Enforce campground policies and implement solutions consistent with goals of park

• Proactive guest management to ensure positive environment for all guests

• Coordinate with Guest Service staff for guest arrivals

• Coordinate with Guest Service staff for problem resolution when applicable

• Utilize creative problem solving skills

• Daily cleaning and maintenance of the restroom facilities

• Janitorial duties on all buildings at the campground

• Cleaning and preparation of deluxe cabins, standard cabins, and deluxe tents including linens for guest arrivals

• Laundry of linens for deluxe accommodations as needed

• Complete various duties as assigned by manager which can include but are not limited to: light janitorial duties, assisting other departments in completion of tasks, overall support in daily performance of the campground.

• Good customer service and communications skills

• Ability to multi task and prioritize

• Able to work with others and work independently

• Professional Appearance and attitude towards guests and fellow team members

• Communicate professionally and patiently

• Be on your feet during shift and able to lift at least 30 lbs.

• Climb stairs, bend, lift, and move repetitively as needed

• Ability to thrive in a fast-paced environment

• Actively communicate both verbally and written

• Speak English, bilingual a plus

PM21

PI207978022