Technical Support Representative - Full-time / Part-time

Now Hiring for a Customer Service Professional! This role is located in a newly renovated office in St. Cloud, MN and offers potential for advancement and growth in the company!

Description:

• Provide support to our clients in all aspects of their business. This will include brokerage operations, advisory accounts, transfers, direct business, etc.

• Provide support to our clients with the navigation and use of various systems

• Maintain minimum call handling requirements and quality review scores while adhering to assigned work schedule.

• Utilize the CRM (Client Relationship Management) tool to accurately record each call.

• Work independently within the team to assist callers without requiring outside assistance.

• Participate in special projects as assigned.

• Provide training support on department process and system navigation.

Qualifications:

• Experience in a call center environment

• 1+ year of professional office experience.

• Must have High School diploma or GED

Experience Level:

Entry Level

#csrC22

About Aston Carter:

Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.

At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.