After Hours Logistic Specialist

Reporting directly to the Team Lead, this role will be responsible for ensuring the customer freight is picked up and delivered at the accurate location within the time frame assigned. The Logistic Specialist is responsible for providing effective customer service to Kam-Way's customers by using excellent, detailed reporting of the load in transit. Here at Kam-Way Transportation we know that it is our skilled and dedicated team that makes us successful. We offer an excellent compensation package which includes: Competitive salary 95% of Medical & Life premium paid upon eligibility Dental & other voluntary benefits 401K PTO and holiday pay Schedule: M - F: Noon to 9pm (with 2 days off during the week) Sat - Sun: 11am to 8pm **Must be available to work weekends** DUTIES AND RESPONSIBILITIES: Ability to input loads from scratch to Load Competition Contact customers to update if issues arise during after hours with loads. Respond to complaints and resolve issues aiming to customer contentment and the preservation of the company's reputation Having the knowledge to process customs border paper work for the team Schedule drivers to pick up and deliver loads to customers or vendors. Coordinate and manage the most efficient loads to remain cost-effective as a company Dispatch drivers for shipment pick-ups and deliveries. Update shipment tracking system and maintain timely data integrity. Prioritize time sensitive cargo / shipments Contact Drivers to update if issues arise during afterhours with loads. Interacts with the driver and or client to address any concerns or route changes Holding drivers to accountability of their assignment to meet company standards Plan drivers accordingly to ensure freight needs are met if problems occur at night in which prior plans are not able to be met for existing drivers and /or customers. Other duties may be assigned to meet business needs. QUALIFICATIONS: Dispatching and Customer Service experience. Thorough knowledge of fleet management and logistics. Budget development and oversight experience. A demonstrated commitment to high professional ethical standards and a diverse workplace Excels at operating in an fast pace, community environment Ability to challenge and debate issues of importance to the organization WORKING CONDITIONS/PHYSICAL EFFORT: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit, stand; walk; use hands to finger, handle or feel; and reach with hands and arms. ABOUT US: Being among the industry leaders in transportation logistics, we have exciting opportunities in operations and administration. When you join the Kam-Way family, we provide the tools to succeed in technology, training and a commitment to your professional development within our organization. If you enjoy working in a fast paced ever changing environment with competitive pay and excellent benefits, then consider applying to Kam-Way Transportation. We look forward to hearing from you!! This position is located at our corporate office in Blaine, WA (appx 2 hrs North of Seattle). This is NOT a remote opportunity. Please apply by submitting your resume to https://recruiting.paylocity.com/recruiting/jobs/All/2f7b43ee-7001-48dc-a946-e5d355f20f4f/Kam-Way-Transportation-Inc All candidates who receive an offer of employment are required to undergo a background screen and drug test as a condition of employment. Kam-way Transportation provides equal employment opportunities EEO to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Kam-way Transportation complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.