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Operations Manager Eng & Fac
Chicago, IL 60604
Location: 3501 S Pulaski Rd, Chicago, Illinois, United States, 60623-4926
As a Fortune 50 company with more than 350,000 team members worldwide, Target is an iconic brand and one of America's leading retailers.
Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It’s how we care, grow, and win together.
Target Global Supply Chain and Logistics is evolving at an incredible pace. We are constantly reimagining how we get the right product to the right guest even better, faster and more cost effectively than before. We are becoming more intelligent, automated and algorithmic in our decision-making, enabling us to deliver the convenience and immediate gratification guests’ demand and deserve – whether they shop in stores or on Target.com. We are on a mission to win decisively over any competitor, with a seamless and superior guest service experience unlike any they can offer. Our teams work with the agility our mission requires, and we constantly come together to implement new solutions and processes in record time.
A role in Supply Chain Engineering and Facilities means being on the very front lines of getting product to the guest as fast as possible—a critical differentiator and one of the most essential functions within supply chain. We are metrics masters, data geeks, testers, triers, course-correctors and askers of the all-important question “What if … ?”. Your specific expertise—whether it’s people, process, technology, or data—will be felt well beyond the boundaries of the Supply Chain organization, positively impacting Target team members and guests alike.
About the job:
As an Engineering & Facilities Maintenance Operations Manager, you will enable high performance of the supply chain facility by fostering a reliability-centered maintenance culture within your team that ensures high equipment availability and success for the operation of the supply chain facility. You will provide strong leadership to your Maintenance Technicians, Utility Attendants and Enterprise Asset Management (EAM) Software Technicians, and will cultivate a sense of urgency and quality focus. You will deliver solutions for challenging problems, work with building leaders to optimize use of material handling equipment, manage external contractors, be on call for emergencies, handle multiple projects and daily activities, and meet tough timelines. You will develop a continuous improvement ethic in your team by following a daily process that is data driven and focused on root cause elimination. You will improve the reliability of the system through ownership in defect handling, breakdown elimination and planning and scheduling. You will collaborate with the other department leaders to accomplish engineering and maintenance departmental goals.
You will be responsible for the leadership & development, coaching, and performance management of the team. This includes providing frequent constructive and critical feedback on work quality to enhance individual performance, providing guidance and direction to help them and the department achieve goals, and administering performance management and reviews. You will oversee all onboarding and completion of required training for new hires and support overall continued enhancement of the team’s capability. It’s expected that you develop and maintain positive working relationships across all levels of the organization.
You will own accuracy and timeliness of performance metrics within your shift and will develop and communicate shift hand-offs to ensure continuity of maintenance efforts within the whole Engineering & Facilities team. You will develop work plans for emergency repair of critical assets and will oversee the escalation process in the midst of downtime incidents. You will act as an ambassador for safety within the team and promote safe working across the site by eliminating potential equipment safety hazards. This includes ensuring team commitment to all safety procedures (Lock Out/Tag Out, Arc Flash, etc.) and use of Personal Protective Equipment (PPE) while maintaining equipment. You will conduct safety investigations and incident after action reviews to determine root causes.
You will manage the overall health, reliability, and life cycle management for all of the site commodities (material handling equipment, lighting, power distribution, backup generators, fire suppression and notification systems, balers, compactors, compressors, dock doors, HVAC, Over The Road (OTR) trailer fleet, Powered Industrial Truck fleet). You will approve financial expenditures for parts within corporate guidelines and will validate the quality of work performed by external contractors for repairs or projects. You will ensure data integrity and adherence to Asset Management standards. You will oversee all onboarding and completion of required training for new hires and support overall continued enhancement of the team’s capability. It’s expected that you develop and maintain positive working relationships across all levels of the organization.
Core responsibilities of this job are described within this job description. Job duties may change at any time due to business needs.
You will be a self-starter, possessing the ability to manage multiple complex projects and tasks simultaneously. You will need to set and adjust priorities of work, and inject an appropriate sense of urgency in resolving problems that hinder product flow. Job duties may change at any time due to business needs.
- 4- year degree in Engineering or related fields, or equivalent experience
- Previous supervisory experience in a team-oriented environment
- Ability to read, interpret, and effectively communicate necessary policies and procedures to
- Ability to manage, lead, and influence others on a team while prioritizing multiple projects
- Experience with multi-contractor management
- Self-motivated and customer-centric
- Excellent PC competency
Americans with Disabilities Act (ADA)
Target will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Distribution Center or reach out to Guest Services at 1-800-440-0680 for additional information.
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