Restaurant Team Member - 1065 - Full-time / Part-time

**Immediate openings, ability to start in days!!** Starting Pay - $ 16.50 Holiday Pay - 1.5x pay for worked holidays! Free Sundae or shake on every Shift!! Employee Discount - 50% off everything! Quarterly Bonus opportunity!! Store Hours - Monday - Friday 10:00am - 9:00pm; Saturday 10:00am - 10:00pm Shifts could be up to 2 hours before/after store hours for prep/cleaning. Chocolateers will help the general manager and his or her management team ensure that the store operates in a way that helps deliver excellent customer service, maximizes financial return, and fosters an environment that makes Ghirardelli a great place to work. The Chocolateer will be responsible for upholding the high standards of the company and its reputation. Join Us! Scope of Responsibilities Cashiering * Satisfy each Guest using both verbal and non-verbal communication in a positive manner during the entire course of the transaction * Process purchases according to Company guidelines and protocols * Entice Guests and increase Check Transactions utilizing Up-sell techniques * Effective management of all cash handling and credit card processing procedures utilizing Company Procedures and best practices Stocking and Pre-packing * Assemble various proprietary retail items per the Recipe Guidelines * Maintain adequate supply of all retail product both on the sales floor and in back stock * Ensure all product is appropriately priced and signed per Company Guidelines and State/Local Weights and Measurements requirements * Maintain sales floor and products to Company Standards of cleanliness, arrangement, and display * Guest Service * Utilize Company Best Practices of Guest Satisfaction by working with Guests on the sales floor and the restaurant area * Maintain detailed knowledge of all products, pricing, and Company History * Utilize knowledge of products and pricing to satisfy guest inquiries and create up-sell opportunities * Maintain professional in all inquiries and encounters with Guests * Assist Co-workers, Supervisor, and Management in providing superior Guest Service * Gift-wrap as needed items for sale per Company Guidelines and Standards * Offer samples of approved product to all Guests * Be knowledgeable of product information, prices, and ingredients Maintenance and Sanitation * Maintain high levels of sanitation and cleanliness with trash receptacles, floors and general working areas * Maintain the stockroom in a clean and orderly fashion per Company Guidelines * Clean windows and mirrors when they appear smudged or soiled or when directed by a Supervisor/Manager * Maintain Guest and Employee Washing Facilities in a clean, sanitary condition Specific Knowledge and Skills: * Clear, professional, and effective oral and written communication * Teamwork and cooperative spirit * Ability to manage time effectively and be self-directed under minimal supervision * Familiarity with point-of-sale systems, such as MICROS * Knowledge of restaurant or retail sector Education and Work Experience: * One or more years of related experience in a fast-paced restaurant or retail environment preferred. * High School diploma preferred Powered by JazzHR DfH91w6LdB