Leadership Development Program (LDP) - Full-time / Part-time

Position: Restaurant Management Trainee (Manager In Training)

Location: Suffolk County, NY

Program Summary: The LDP Program is a development program designed to grow your hospitality business acumen and hone your leadership skills. Through an exciting, fast-paced, rotational experience, you will receive hands-on training and assume meaningful and challenging responsibilities, thus acquiring a deep understanding of end-to-end operations and a holistic view of a division. Participation in development opportunities, learning seminars, essential skill-building, and mentoring, along with exposure to executives, will prepare you for a leadership role at an accelerated rate.

Qualifications:

• Passionate about hospitality
• Eager to learn with a growth mindset
• Positive attitude
• Adaptable
• Strong work ethic and a drive to succeed
• Confident and takes initiative
• Effective listening and communication skills
• Dedication to delivering remarkable customer service
• Proficiency with Microsoft Office, such as Word & Excel
• Flexible schedule
• 2 or 4-year degree in hospitality or 2- 3 years of work experience in hospitality
• Bachelor’s Degree Preferred

Areas of Responsibilitiy

Operations & Hospitality:

• Participate in the training program in order to learn and experience all roles within the operation
• Provide full-cycle service with front of house, back of house, and bar operations
• Coordinate communication between departments
• Maintain guest satisfaction by applying service standards
• Supervise staff and provide assistance, as needed
• Monitor compliance with safety and hygiene regulations
• Communicate with the Corporate office to understand financial reports
• Learn the accounting and financial responsibilities, and perform as requested
• Monitor inventory levels and place orders when needed
• Forecasting and invoicing, as requested
• Maintain industry knowledge with emerging trends

Human Resources:

• Recruit and arrange for new employees’ onboarding
• Assist with time and attendance information that supports payroll processing
• Prepare shift schedules, as requested
• Ensure compliance with Company policies

Culinary:

• Understand kitchen operations while maintaining safety in the kitchen, proper usage of PPE, food safety and sanitation, and quality control
• Assist with the ordering, while understanding and following proper food cost goals

Catering:

• Answer event inquiries and conduct property tours
• Assist with the planning stages of upcoming events, including but not limited to, menu planning, room setup, and pricing
• Work with management to ensure proper staffing
• Assist with day-of-event logistics

Marketing/Social Media:

• Work closely with Marketing team to assist with capturing content
• Engage with customer base on social media to develop positive relationships with our guests
• Advertise upcoming events and venue specific promotions
• Partner with Digital Marketing Manager to maintain venue specific website content
• Monitor third party reviews and respond to guest inquiries/complaints, as requested
• Educate guests on Lessing’s loyalty program and assist with the enrollment process

Project Management:

• Create and implement a solution
• Measure and report on the outcome

The Company: Lessing’s Hospitality Group is comprised of over 100 locations throughout the Northeast and Florida. Lessing’s operates 20 wedding and catering venues, 20 full-service restaurants, 2 pop-up kitchen concepts, over 60 corporate and academic dining centers, and a historic inn. Steeped in over 130 years of tradition, but adapting to a constantly changing industry, Lessing’s Hospitality Group’s focus is on providing each guest with unique, personalized experiences and remarkable hospitality.