Lifeguard

POSITION DESCRIPTION SUMMARY

Responsible for the safety of all Members, guests and Employee Partners in and around the swimming pool during posted hours of operation and special events or private functions.

ESSENTIAL FUNCTIONS AND ACCOUNTABILITIES

1. Ensure all aspects of pool safety by enforcing all pool rules and Club policies.

2. Observe and enforce swimming pool hours of operation.

3. Register all Members and guests entering the pool area in order to monitor pool usage.

4. Maintain cleanliness of pool deck, lounge chairs and tables to ensure the safety of those in the area.

5. Turn in swimming business, charge slips, checks, etc. on a daily basis so that there is no delay in processing.

6. Straighten pool furniture and clean all pool areas at the beginning of each shift, throughout the day and at the end of each shift so that the safety of the members will be protected and the pool area will maintain its polished image.

7. When multiple lifeguards are on duty they must be positioned strategically away from each other, ensuring all blind spots of the pool are being observed. One lifeguard must be in the lifeguard's chair at all times during weekends, holidays or at the discretion of the General Manager.

8. Unlock pool office and open restrooms at the beginning of each shift, ensuring cleanliness and neatness. Lock pool office at the end of each shift, turning off lights. Lock pool gate at the close of each shift.

9. Be dressed appropriately in uniform at all times while at work and on club property.

10. Replace lane lines and lane line spool in storage closet when not in use.

11. Lifeguard must take breaks only when another guard is present to guard and assume responsibilities. This includes meal breaks, restroom, etc.

12. Maintain positive and friendly relations with Members. Promote club events.

13. Partner with fellow Employee Partners to provide the three steps of service (warm welcomes, magic moments, and fond farewells) to all guests.

14. Responsible for seeing that daily assignments is completed in their respective areas, to meet Club standards and as communicated in the Star Service FOCUS expectations (ie orderly/organized work areas, straighten/arrange entry area, straightening/stocking of golf shop, etc.).

15. Assist fellow Employee Partners, Members and guests to ensure delivery of the 3 steps of service without being directed. Be aware of team members and the environment and participate as a member of the team.

16. Notify supervisor of Member/Guest complaints at the time they occur. Rectify, practicing service recover, any complaints as soon as possible.

OTHER ACCOUNTABILITIES

1. Because of the fluctuating demands of the company's operation, it may be necessary that each Employee Partner perform a multitude of different functions; therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other Employee Partners are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.

2. Adhere to all of the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.

3. Ability to communicate effectively with proper grammar.

4. Ability to work well under pressure, coordinating multiple tasks at any given time

5. Ability to focus attention on detail.

6. Responsible for maintaining good conduct and safe working habits while in all areas and assuring others are acting safely.

7. Attendance at daily line-up and participating as requested.

8. Wearing a CLEAN and neat uniform that follows ClubCorp and your property uniform standards daily.

REPORTING RELATIONSHIPS

1. Reports Directly To: Pool Manager or Director of Athletics

2. Also Works For: Aquatics Director, Operations Manager, and General Manager

3. Other Positions Reporting To This Supervisor: All other pool staff

4. Directly Supervises: n/a

5. Indirectly Supervises: n/a

DIMENSIONS

WORK EXPERIENCE: N/A

EDUCATION: Completed or enrolled in high school or college preferred

CERTIFICATION/LICENSE: YMCA/Red Cross or Ellis Lifeguard Training, American Heart Association/ Red Cross CPR, Red Cross Standard First Aid (required)

BUDGET CONTROL/RESPONSIBILITY: N/A

SECURITY/CONFIDENTIALITY: N/A

TRAINING: N/A

PERFORMANCE STANDARDS: N/A

WORKING CONDITIONS/ENVIRONMENT: High temperatures (100-110 degrees) Outdoor in sun light

POSITION REQUIREMENTS FORM

1. In a workday, this position requires the following activities:

Activity No. of Hours per day INTERMITTENT or CONSTANT (occurs at various (occurs without a break) intervals)

a. Sit 5 Intermittent

b. Stand 2 Intermittent

c. Walk 1 Intermittent

d. Drive 0 Intermittent

2. This position also requires the following activities:

NEVER or OCCASIONALLY or FREQUENTLY (1/3 of the day or less) (more than 1/3 of the day)

a. Squatting Occasionally

b. Bending Occasionally

c. Kneeling Occasionally

d. Reaching Occasionally

e. Twisting Occasionally

f. Crawling Occasionally

g Ladder Climbing Never

h Stair Climbing Occasionally

i. Type of Other Climbing: Never

j. Walking on rough ground Occasionally

k. Exposure to temperature changes Frequently

l. Exposure to dust, fumes or gases Occasionally

m. Being near moving machinery Never

n. Working from heights Occasionally

o. Cleaning/Scrubbing Occasionally

3. This position requires lifting, carrying, pushing, or pulling:

Max. Weight Lifted Occasionally 51 - 74 lbs State Weight Lifted if above 100 pounds. 0

Max. Weight Lifted Frequently

Up to 10 lbs State Weight Lifted if above 100 pounds. 0

Max. Weight Carried Occasionally

25 - 34 lbs State Weight Carried if above 100 pounds 0

Max. Weight Carried Frequently Up to 10 lbs State Weight Carried if above 100 pounds. 0

Max. Weight Pushed Occasionally

35 - 50 lbs State Weight Pushed if above 100 pounds. 0

Max. Weight Pushed Frequently

Up to 10 lbs State Weight Pushed if above 100 pounds. 0

Max. Weight Pulled Occasionally

51 - 74 lbs State Weight Pulled if above 100 pounds. 0

Max. Weight Pulled Frequently

Up to 10 lbs State Weight Pulled if above 100 pounds. 0

4. This position requires the following:

NEVER or OCCASIONALLY or FREQUENTLY (1/3 of the day or less) (more than 1/3 of the day)

a. Dialing Occasionally

b. Collating Never

c. Filing Never

d. Opening/Closing Occasionally

e. Sorting Occasionally

f. Stamping Never

g Stapling Occasionally

h Folding/Unfolding Occasionally

i. Inserting/Removing Never

5. Primary tools/equipment used in this position and approximate weight: 1. Pool Hook (25 lbs.) 2. Lane Lines (100 lbs.) 3. Wrench (1 lb.)

6. Attendance Requirements for this position: Attendance Requirements for this position as outlined on the weekly schedule. Additional hours are required to meet deadlines of the position, including weekends and/or holidays

Required qualifications:

• Legally authorized to work in the United States

Preferred qualifications:

• 16 years or older