Regional Manager

Position Summary

Coordinates and supports all activities within all assigned geographical areas.  Trains, coaches, and supports Managers and General Managers.  Plans and sets business goals, marketing goals, and hiring/employment goals. Coordinates and supports maintenance and store construction needs. 

Duties and Responsibilities

• Able to perform all tasks and responsibilities of a Sandwich Artist, Assistant Manager, and Manager as outlined in their respective job descriptions.
• Covers all Manager duties during vacation of Managers.
• Provides leadership to Managers and staff in all geographical areas to ensure compliance with standards as set in the Operations Manual, Policy and Procedure book, and applicable government regulations.
• Works with all staff to achieve sales goals by using available reports to identify opportunities.
• Works with all staff to achieve profitability goals by using available reports to identify opportunities. 
• Works with the community to achieve future sales and hiring goals of the company as a whole.
• Ensures that correct operational procedures are followed and takes corrective action if necessary.
• Coaches and trains Managers and Assistant Managers for operational excellence, helps to develop new hire relationships and reward programs, and monitors training processes to ensure quality training of employees.  Enforces company policies and procedures in an appropriate fashion.
• Develops and maintains staffing levels for Managers and General Managers.
• Supports local and national marketing initiatives for current and prospective customers as well as future new hires.
• Performs geographical area-to-office paperwork duties. 
• Maintains a productive communication network between geographical areas and office. 

Required qualifications:

• 18 years or older
• Legally authorized to work in the United States
• At least high school diploma or equivalent or higher
• Management skills: supervising employees
• Restaurant back of house skills: general food prep
• Restaurant front of house skills: front counter
• Restaurant front of house skills: point of sale (POS) operation
• Valid driver's license

Preferred qualifications:

• 3+ years of experience in the food & restaurant industry
• Management skills: managing employee conflicts
• Food Service license/certification: ServSafe Manager Certification