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in Hartford, CT

Hours Full-time, Part-time
Location Hartford, Connecticut

About this job

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

DELTA Community Health Worker is on-the-job trainer, assisting with onboarding newly hired Community Health Workers in multiple market locations in-person or remote. They will also support mature markets when requested by market leadership when there is a Community Health Worker coverage need.

Primary Responsibilities:

  • Conduct screenings face to face or telephonically, to assess social determinate of health needs.

  • Conduct home visits and/or phone or video calls to patients to collect clinical and psychosocial information, and carry out designated tasks, including but not limited to:

  • Resource referral and connection

  • Quality measure documentation, support, and follow up.

  • Telemedicine facilitation and set up.

  • Collect information regarding patient conditions using standardized checklists and templates.

  • Partner with Landmark interdisciplinary team (providers, nurses, social workers, etc.) to drive improvement in patient outcomes and satisfaction.

  • Actively participate in weekly interdisciplinary team meetings

  • Assisting as a mentor to other employees with Training. This training might be in different states or virtual.

  • Interviewing and on the job training for new Healthcare Ambassadors in both implementation and mature markets.

  • Perform chart audits.

  • Establish consistency and standardization of processes and promote best practices.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • High School Diploma / GED (or higher)

  • 3+ years of experience with working within the Community Health setting in a field – based healthcare role

  • 2+ years of experience with working within the local community, including knowledge of culture and values and familiarity with the resources available within the community

  • Access to reliable transportation that will enable you to travel to client and / or patient sites within a designated area and the ability to travel within assigned territory to meet with members.

  • Ability to travel up to 75% of the time.

  • Ability to work an 8-hour shift Monday- Friday from 8:00am to 5:00pm

  • Resides in Eastern, Central OR Pacific Standard Time Zone

  • Dedicated work area established that is separated from other living areas that provides information privacy

  • Ability to keep all company sensitive documents secure (if applicable)

  • Residing in a location that can receive a high-speed internet connection (additional information on UnitedHealth Group approved internet providers and restrictions will be provided)

Preferred Qualifications:

  • Experience with using Microsoft Word (creating and editing documents)

  • Microsoft Excel (creating and editing spreadsheets)

  • Microsoft Outlook (sending meeting invites and emails)

Careers with Optum. Our objective is to make health care simpler and more effective for everyone. With our hands at work across all aspects of health, you can play a role in creating a healthier world, one insight, one connection and one person at a time. We bring together some of the greatest minds and ideas to take health care to its fullest potential, promoting health equity and accessibility. Work with diverse, engaged and high-performing teams to help solve important challenges.

California, Colorado, Connecticut, Nevada, Washington or New York, Rhode Island Residents Only: The salary range for California / Colorado / Connecticut / Nevada / Washington / New York / Rhode Island residents is $18.80 - $36.78.Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.


Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.