HOST(ESS)/CASHIER – Fire & Grain

This position assists in overseeing guest service and satisfaction at our new restaurant Fire & Grain located at Hershey Lodge.

The working schedule for this position may include days, evenings, weekends and Holidays based on operational need.

Job Functions:

• Greeting guests upon arrival in the restaurant and seating guests in accordance with their requests and server rotation
• Completing opening and closing procedures, including cash control and settlement of guest charges
• Coordinating reservations and seating charts
• Answering telephones
• Overseeing service, safety, and sanitation to ensure quality; and responding to guests' questions, requests and concerns.

Basic Qualifications:

• Must be at least 16 years of age or older

Additional Qualifications:

• Previous restaurant service experience preferred.
• Ability to operate point-of-sale computer and calculator.
• Ability to perform mathematical calculations and handle cash.
• Proven employee/guest relations, communication, problem solving and organizational skills.
• Professional image representative of company image.

Working Conditions:

• Physical requirements include standing (up to 100% of shift), walking, bending, stooping, hearing, speaking and finger dexterity.
• The ability to communicate effectively in a loud environment.
• Ability to work a flexible eight-hour shifts during breakfast, lunch and dinner meal periods according to operational needs, including weekends and holidays.

Hershey Entertainment & Resorts is an Equal Opportunity Employer

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.