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Verified Pay $14.00 - $14.50 per hour
Hours Full-time, Part-time
Location Harrisonburg, Virginia

About this job

Position Details
Position Information
Working Title Testing Center Operations Assistant (Part - Time) Position Number 2069 Posting Number S3346 State Role Title Wage Position Type Wage Position Status Part Time FLSA Status Non-Exempt: Eligible for Overtime College/Division University Studies Department 100293 - University Programs Pay Band N/A Pay Rate Hourly Specify Range or Amount $14.00 - $14.50 per hour Is this a JMU Only position? No Is this a grant-funded position? No Is this a Conflict of Interest designated position? No
Position Summary Information
General Information
James Madison University's Assessment & Testing Center is seeking a part-time Testing Center Operations Assistant to provide technical support, proctor tests, and assist with overall provision and coordination of services. This posting is for a part-time wage position with no benefits. This position is limited to a maximum of 1,500 hours per year (May 1 to April 30), with an average of 29 hours per week. The regular shift is six to eight hours per day, Monday - Friday, between 9:00 a.m. and 5:00 p.m., with alternate hours during summer projects.
Duties and Responsibilities
  • Assists the Assessment and Testing Center Manager with the operation, monitoring, oversight, and coordination of the Assessment & Testing Center facilities to ensure that facilities are well and appropriately utilized and ensure that the university's assessment and testing needs are met.
  • Processes reservation requests and scheduling of facility, and responds to other relevant support requests
  • Ensures that thorough, courteous, and effective communication is maintained with stakeholders.
  • Monitors students during examinations to ensure that testing resources are accessible, testing procedures are followed, and restrictions are enforced.
  • Takes appropriate measures in response to possible honor code violations and reports incidents to the appropriate authorities.
  • Enforces all Assessment & Testing Center policies and presents an authoritative presence in the facility
  • Works closely with Assessment and Testing Center Manager to ensure that technology resources are maintained in good working order.
  • Diagnoses minor hardware, software, and network issues.
  • Maintains procedural documentation and training materials.
  • Participates in special projects and events.
  • Ability to work both independently and as part of a team.
  • Face-to-face customer service experience.
  • Experience with Microsoft Outlook, Word and Excel, and the ability to setup computers and perform basic troubleshooting.
  • The ability to present an authoritative presence while enforcing rules and restrictions.
  • Familiarity with higher education testing and assessment protocols is desirable.
Condition(s) of Employment
This is a part-time wage position working an average of 29 hours per week over the course of a calendar year with no benefits.

Employment is contingent upon the successful completion of a criminal background check.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.
Posting Detail Information
Posting Date 08/31/2023 Beginning Review Date 09/18/2023 Closing Date Open Until Filled Yes Proposed Starting Date 10/16/2023 EEO Statement

James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.

We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.

Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: (540) 568-6991.

Reasonable Accommodation Request
If you are an individual with a disability and need assistance searching or applying for jobs please contact us at (540) 568-3597 or . You may also visit the JMU Human Resource Office, located at 752 Ott Street, Harrisonburg, VA 22807 and we will be happy to assist you.
Annual Security and Annual Fire Safety Report
Notice of Availability - Annual Security and Fire Safety Report The Annual Security and Fire Safety Report contains information regarding campus security and personal safety including topics such as: crime prevention, the university police law enforcement authority, crime reporting policies, disciplinary procedures, protocols for the immediate notification of students and staff upon confirmation of a significant emergency on campus and other matters of importance related to security and safety. The report includes statistics for the most recent three-year period of reported crimes that have occurred on campus; in certain off-campus buildings or property owned or controlled by JMU or its affiliates; and on public property within or immediately adjacent to and accessible from the campus. The Annual Security and Fire Safety Report includes campus housing fire statistics for the most recent three-year period, a description of each on-campus student housing facility fire safety system, the number of fire drills held during the previous calendar year, policies or rules on portable electrical appliances, smoking, and open flames in student housing; and procedures for student housing evacuation in the event of fire along with other fire safety information. The JMU Annual Security and Fire Safety Report includes the Harrisonburg campus and the three overseas branch campuses; Florence, Antwerp, and London. It is available electronically You can obtain a copy of any of this report by contacting the Office of Public Safety, MSC 6810, James Madison University, Harrisonburg, VA 22807 or request that a copy be mailed to you by calling (540)568-6769/6913.
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