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in Harrisonburg, VA

  • $30
    est. per hour
    Experian 2d ago
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Use left and right arrow keys to navigate
Hours Full-time, Part-time
Location Harrisonburg, Virginia

About this job

Position Details
Position Information
Working Title Loan Program Advisor Position Number 0081 Posting Number S3339 State Role Title Education Support Specialist II Position Type Classified Position Status Full Time FLSA Status Non-Exempt: Eligible for Overtime College/Division Financial Aid and Scholarships Department 100179 - Financial Aid and Scholarships Pay Band 3 Pay Rate Pay Range Specify Range or Amount $37,000 - $39,308 Is this a JMU Only position? No Is this a grant-funded position? No Is this a Conflict of Interest designated position? No
Position Summary Information
General Information
The Financial Aid Office at JMU is seeking a full-time Loan Program Advisor. This position focuses on private education loan certification and disbursement, exit counseling management, lender and constituent relationships, and parent and student customer service, while providing more broad financial aid processing and counseling support as needed.

JMU offers excellent which include paid vacation, sick, parental, and community service leave in addition to 19 paid holidays a year; affordable health insurance; retirement through the Virginia Retirement System. We also offer a work-life balance and integration program, , that is designed to support and enhance the overall wellbeing of our employees and a that allows employees to have tuition waived for undergraduate and graduate level courses taken at JMU. Visit our site to learn more about what makes James Madison University a great place to work!
Duties and Responsibilities
  • Process private education loans from beginning to end of process, including loan certifications, troubleshooting, disbursements, advising parents, students, and constituents
  • Assist with other loan and financial aid processing as needed
  • Assist with annual lender list request for information and review
  • Counsel borrowers and parents
  • Collaborate with University and lender partners
  • Assist with staff and student education
  • Ensure compliance with Exit Counseling notification requirements
  • Proven to be very dependable with an orientation toward compliance and service
  • Evidence of attention to detail and being highly organized
  • Demonstrated devotion to high standard of customer service
  • Evidence of excellent verbal and written communication
  • Demonstrated ability to work both independently and in collaboration with others
Additional Considerations:
  • Previous financial aid and loan experience
  • PeopleSoft and Microsoft program experience
Condition(s) of Employment
Employment is contingent upon the successful completion of a criminal background check.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.
Posting Detail Information
Posting Date 08/29/2023 Beginning Review Date 09/06/2023 Closing Date Open Until Filled Yes Proposed Starting Date EEO Statement
James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.

We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.

Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: (540) 568-6991.
Reasonable Accommodation Request
If you are an individual with a disability and need assistance searching or applying for jobs please contact us at (540) 568-3597 or . You may also visit the JMU Human Resource Office, located at 752 Ott Street, Harrisonburg, VA 22807 and we will be happy to assist you.
Annual Security and Annual Fire Safety Report
Notice of Availability - Annual Security and Fire Safety Report

The Annual Security and Fire Safety Report contains information regarding campus security and personal safety including topics such as: crime prevention, the university police law enforcement authority, crime reporting policies, disciplinary procedures, protocols for the immediate notification of students and staff upon confirmation of a significant emergency on campus and other matters of importance related to security and safety. The report includes statistics for the most recent three-year period of reported crimes that have occurred on campus; in certain off-campus buildings or property owned or controlled by JMU or its affiliates; and on public property within or immediately adjacent to and accessible from the campus.

The Annual Security and Fire Safety Report includes campus housing fire statistics for the most recent three-year period, a description of each on-campus student housing facility fire safety system, the number of fire drills held during the previous calendar year, policies or rules on portable electrical appliances, smoking, and open flames in student housing; and procedures for student housing evacuation in the event of fire along with other fire safety information.

The JMU Annual Security and Fire Safety Report includes the Harrisonburg campus and the three overseas branch campuses; Florence, Antwerp, and London. It is available electronically

You can obtain a copy of any of this report by contacting the Office of Public Safety, MSC 6810, James Madison University, Harrisonburg, VA 22807 or request that a copy be mailed to you by calling (540)568-6769/6913.
Minimum Reference(s) Required 3 Quick Link for Direct Access to Posting Additional Posting Information