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in Youngstown, OH

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Verified Pay $15.25 per hour
Hours Full-time, Part-time
Location Youngstown, Ohio

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Job Description

Job Description

Robert Half is partnering with a local nonprofit to provide skilled Customer Service professional to join their team. The ideal candidate will possess a strong commitment to providing exceptional customer service, working with diverse populations, and accurately processing program applications through state software online. Must have reliable transportation. $15.25 an hour/FT, schedule 4 days / 10-hour days.  This is a full time, long term, contract to hire opportunity.

For immediate consideration, please apply today!

- Microsoft Office experience preferred

- Upbeat, positive attitude and an approach to work rooted in professionalism

- Comfort in pursuing resolutions to complicated customer inquiries using complex research methods

- Strong problem solving and analytical skills

- Order entry experience desired

- Adeptness in Computer Skills

- Practical knowledge of Perform Data Entry

- Resolve Customer Issues experience highly desired

- Switchboard phone (1-10 lines) experience highly preferred

- Assist Customers experience

- Customer meetings experience preferred

- General familiarity with Typing Data Entry

- Background working with filing

- Demonstrated knowledge of Computer Data Entry

- Proficiency in customer service

- Proficient with computers and technology platforms

- 1+ years of past relevant experience

- Excellent oral and written communications skills

- Customer service and office administrative skills

- Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

- Comfort and confidence when interacting with internal and external partners and clients/customers

If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!