Sales Assistant

Job Title: Sales Assistant Department: Specialty Products/Technical Services

Duties and Responsibilities: · Assist and support international and standard product sales departments · Quote spare parts for technical services and international sales departments. · Process customer orders and invoices for part sales. · Creating, receiving, and vouchering of vendor PO’s and invoices. · Liaison between Sales and Technical Services/Engineering departments · Responsible for international project invoicing, monitoring of progressive payments from clients, and notifying customers of past due accounts. · Tracking and entering final cost analysis information on commission spreadsheet for Poca standard product sales and Technical Services sales. · Monitoring and management of Customer Phone Support block hours, contracts, and renewals. · Management of software license contracts and annual billings. · Answer sales calls/emails for Technical Services and International Sales departments and assist customers with professionalism · Visa and Passport preparation · Assist project managers and KSS shipping department with export documentation for international shipments. · Administration of loadout sales expenses · Compiling daily KSS work itinerary · Provide backup for KSS Receptionist breaks and lunches once every other week or as needed. · Any other work-related duties as assigned by management

Preferred Skills: Strong verbal and written communication skills Good technical aptitude Very detail oriented Very good organizational skills Ability to communicate and resolve issues in a professional and tactful, manner Experience with contact management reporting desired

Qualifications & Education Requirements:

Minimum high school diploma (associate or bachelor’s degree may be beneficial)

Comprehensive experience with reading and interpretation of documents

Proficient with MS Office and MS Operating Systems products

Understanding of international shipping terms (Incoterms) desired

Experience with contact management reporting desired

Must pass drug test

Submit to background check