Learning Manager- Arlington

Title: Learning Manager

Department: Learning

Reports to: Director of Learning and Engagement

Status: Exempt (Salary), Full-Time, Management

Location: Hybrid remote/2+ days/week at Arlington Administration Building

Schedule: Monday-Friday, 8:00am-4:30pm

Benefits: Medical, Dental, Vision, Retirement Planning (403b), Employee Assistance Program

BACKGROUND

The Learning Department is a staff-facing department at The People Concern.

Our Vision:

The culture of learning is a central, essential, and innate part of The People Concern employee experience.

Our Mission:

The Learning Department is a functional team that facilitates connection and collaboration in learning for all people in The People Concern's diverse workforce. By providing intentionally inclusive and accessible structure and administration, we inspire staff to participate, create, share, and learn from each other so that all staff have the tools they need to perform their jobs exceptionally and access to learning opportunities to deepen their understanding of the world and our work for continued professional growth.

SUMMARY
Under the supervision of the Director of Learning, the Manager, Learning will lead implementation of all activities of the department including ongoing and new learning opportunities. With the ability to channel their creativity and passion for learning, they will have the unique opportunity to develop, promote and foster an equitable learning environment that emphasizes personal and professional growth.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Oversees the day-to-day activities of the Learning Department including the New Employee Orientation, People Leader Orientation, People Leader Academy, the weekly Learning Department Digest, and People Concern University, including content review, creation, and revision, evaluation, facilitator recruitment and support, and attendee management.
2. Ensures completion of all mandatory courses by all staff.
3. Fosters a culture of learning by championing Learning Department initiatives and collaborating across-agency in order to improve the onboarding process, agency culture, professional development and learning opportunities across departments and disciplines.
4. Applies a diversity, equity, and inclusion lens to all department activities and facilitates access to learning for all employees.
5. Maintains and helps produce records, reports, instructional manuals, reference materials, etc., pertinent to learning opportunities.
6. Oversees logistics for e-learning/training activities and in-person events including venue procurement, transportation of supplies and equipment, set up/break down of training spaces.
7. Other duties as assigned and needed.

QUALIFICATIONS

1. Bachelor's degree, or an equivalent combination of education and experience required.
2. Strong commitment to diversity, equity, and inclusion and the ability to identify ways to incorporate a DEI lens in learning activities.
3. Self-motivated and able to successfully work in a fast-paced environment.
4. Strong interpersonal skills with an ability to work independently and effectively with a wide range of people, teams and vendors.
5. Ability to think critically about problems and be creative in finding solutions.
6. Strong communication skills, including written and oral.
7. Advanced organizational skills with the ability to handle multiple assignments.
8. Detail oriented with excellent time management and communication skills.
9. Strong Computer skills, including Microsoft Office proficiency.
10. Demonstrates an ability to use new technology to enhance the employee learning experience.
11. Ability to operate media equipment such as projectors and personal computers.
12. Valid CA Driver's license, reliable car, auto insurance, and an acceptable driving record.

PREFERRED QUALIFICATIONS

1. Client-serving experience preferred.
2. Bilingual Spanish speaker preferred.

WORK ENVIRONMENT

1. Primarily indoor office environment
2. Regularly required to sit, stand, bend and occasionally lift or carry up to 15 pounds
3. May necessitate working in busy and loud environments
4. May be exposed to elements like cold, heat, dust, noise, and odor
5. May need to bend, stoop, twist, and sit throughout the day

RESPONSIBILITIES COMMON TO ALL AGENCY EMPLOYEES

1. Maintain a safe work environment and confidentiality at all times
2. Be proactive, creative, and flexible in determining, evaluating, researching, and resolving issues
3. Organize and prioritize multiple activities to meet all external and internal deadlines
4. Maintain professional demeanor that reflects positively on the agency
5. Demonstrate respect and courtesy toward others
6. Able to thrive in a work environment emphasizing teamwork and collaboration
7. Respond in a timely manner in all aspects of communication
8. Work with minimum supervision
9. Perform other duties as assigned

Equal Opportunity Employer

The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.

About the People Concern

The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County's largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.

With compassion and profound respect for those we serve, we provide a fully integrated system of care - including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing - tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.

The People Concern's model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities.

Benefits & Perks

* Medical Insurance

* Vision Insurance

* Dental Insurance

* Retirement Planning (403b)

* Paid Holidays

* Paid Vacation Days

* Paid Sick Days

* Employee Assistance Plans (EAP)

* TELUS Health

* Flexible Spending Account (FSA)

* Basic Life / Accidental Death & Dismemberment (AD&D)

* Voluntary Short- and Long-Term Disability

* Voluntary Pet Insurance

* Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More

* The People Concern University & Certificates

* Corporate Discounts