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Verified Pay $25.42 - $31.59 per hour
Hours Full-time, Part-time
Location Oakland, California

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About this job

Surgery Scheduling Support Specialist - Hybrid - 125366

Job Description

Filing Deadline: Wed 10/4/2023

UC San Diego values equity, diversity, and inclusion. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply.

For the safety and well-being of the entire university community, the University of California requires, with few exceptions, that all students, faculty and staff be vaccinated against the COVID-19 virus and influenza before they will be allowed on campus or in a facility or office. For more information visit: /

UCSD Layoff from Career Appointment: Apply by 09/21/2023 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.

Special Selection Applicants: Apply by 10/03/2023. Eligible Special Selection clients should contact their Disability Counselor for assistance.


This position will work a hybrid schedule which includes a combination of working both onsite at Lightwave and remote.

Under supervision, this position is responsible for the coordination of surgery scheduling and surgery-related issues. Schedules outpatient clinic appointments, related tests, procedures and pre- and post-op appointments. Confirms referrals, authorizations are appropriate for the level of scheduled services. Functions as liaison for patients, physicians, hospitals, and other departments regarding scheduling, authorization and patient surgery preparation. Provides support for DME ordering and coordination of services. Determines patient problems and inform appropriate individuals of solutions and/or make recommendations as appropriate. With the approval of the Clinic Manager, the Surgery Coordinator initiates and participates in improvement efforts which directly impact the practice. Other duties as assigned.

  • Three (3) years of relevant experience, including a minimum of one (1) year scheduling experience and one (1) year of experience with the Treatment Authorization Process for a variety of health plans.
  • Experience processing Disability paperwork including EDD filing and FMLA
  • Proven experience and ability to work with electronic medical records and appointment scheduling.
  • Demonstrated understanding of CPT and ICD-9 codes.
  • Ability to articulate physician's areas of expertise.
  • Experience processing authorizations, referrals, and with financial oversight; or an equivalent combination of education and experience.
  • Knowledge of third-party payors including federal, state, and private health plans.
  • Excellent communication skills and good customer service.
  • Experience with EPIC system.
  • Previous surgery scheduling experience, preferably OB/GYN.
  • Bilingual English/Spanish.
  • Prior experience in an academic medical center.
  • Employment is subject to a criminal background check and pre-employment physical.
  • Must be able to work various hours and locations based on business needs.

Pay Transparency Act

Annual Full Pay Range: $53,077 - $65,960 (will be prorated if the appointment percentage is less than 100%)

Hourly Equivalent: $25.42 - $31.59

Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).

Job offer is contingent on successful engagement in the UC COVID-19 Vaccination program (fully vaccinated with documented proof or approved exception/deferral).

If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.

UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and and dozens of outpatient clinics. We invite you to join our team!

Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit .

UC San Diego Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity or sexual orientation. For the complete University of California nondiscrimination and affirmative action policy see:

UC San Diego is a smoke and tobacco free environment. Please visit for more information.

UC San Diego Health maintains a marijuana and drug free environment. Employees may be subject to drug screening.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Payroll Title:
Hiring Pay Scale
$25.42 - $31.59 / Hour
Lightwave Avenue
Appointment Type:
Appointment Percent:
Total Openings:
Work Schedule:
Days, 8 Hour Shifts, Monday - Friday
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Posted: 9/19/2023

Job Reference #: 125366