Surgery Scheduling Support Specialist - Hybrid - 125366

Filing Deadline: Wed 10/4/2023

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DESCRIPTION

Under supervision, this position is responsible for the coordination of surgery scheduling and surgery-related issues. Schedules outpatient clinic appointments, related tests, procedures and pre- and post-op appointments. Confirms referrals, authorizations are appropriate for the level of scheduled services. Functions as liaison for patients, physicians, hospitals, and other departments regarding scheduling, authorization and patient surgery preparation. Provides support for DME ordering and coordination of services. Determines patient problems and inform appropriate individuals of solutions and/or make recommendations as appropriate. With the approval of the Clinic Manager, the Surgery Coordinator initiates and participates in improvement efforts which directly impact the practice. Other duties as assigned.

MINIMUM QUALIFICATIONS

• Three (3) years of relevant experience, including a minimum of one (1) year scheduling experience and one (1) year of experience with the Treatment Authorization Process for a variety of health plans.
• Experience processing Disability paperwork including EDD filing and FMLA
• Proven experience and ability to work with electronic medical records and appointment scheduling.
• Demonstrated understanding of CPT and ICD-9 codes.
• Ability to articulate physician's areas of expertise.
• Experience processing authorizations, referrals, and with financial oversight; or an equivalent combination of education and experience.
• Knowledge of third-party payors including federal, state, and private health plans.
• Excellent communication skills and good customer service.

PREFERRED QUALIFICATIONS

• Experience with EPIC system.
• Previous surgery scheduling experience, preferably OB/GYN.
• Bilingual English/Spanish.
• Prior experience in an academic medical center.

SPECIAL CONDITIONS

• Employment is subject to a criminal background check and pre-employment physical.
• Must be able to work various hours and locations based on business needs.

Job offer is contingent on successful engagement in the UC COVID-19 Vaccination program (fully vaccinated with documented proof or approved exception/deferral).

If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.

UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and and dozens of outpatient clinics. We invite you to join our team!

Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit .

UC San Diego Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity or sexual orientation. For the complete University of California nondiscrimination and affirmative action policy see:

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