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Verified Pay $120000 - $150000 per year
Hours Full-time, Part-time
Location Garden Grove, California

About this job

Pay: $120000 per year - $150000 per year

At Great Wolf, the Director of Human Resources is responsible strategy and execution of policies relating to our most important asset - our employees. In this role you will partner with lodge leadership to ensure the HR function supports lodge objectives and are executed flawlessly.

Join our Pack:   

Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels   

Great Perks: Take advantage of exclusive perks for you, your family, and friends – including discounted vacations and employee referral incentives   

Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training   

Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund   

Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.   



  • Medical, Dental, and Vision insurance   
  • Health savings account   
  • Telehealth resources   
  • Life insurance   
  • 401K with employer match   
  • Paid vacation time off   
  • Paid parental leave   

Essential Duties - Responsibilities

  • Analyzes trends and metrics in partnership with the lodge leadership and enterprise HR group to develop solutions, programs and policies
  • Manages and resolves complex employee relations issues and conducts effective, thorough and objective investigations as necessary
  • Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance, partnering with the corporate HR and counsel as needed/required
  • Provides day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions)
  • Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention
  • Provides HR policy guidance and interpretation
  • Assists international employees (J1, H2B and Interns) with visas, assignments and related HR matters
  • Provides guidance, leadership and input on workforce planning and labor utilization Identifies training needs for business units and individual coaching needs.
  • Participates in evaluation and monitoring of training programs to ensure success
  • Drives enterprise wide talent and HR programs in the areas of talent acquisition, performance management, compensation, training and development, service values, rewards - recognition and succession planning
  • Maintain employee benefits programs by studying and assessing benefit needs and trends; recommending benefit programs to management; directing the processing of benefit claims; designing and conducting educational programs on benefits programs. Including administrative, legal, and financial issues relating to healthcare coverage, retirement plans, and educational assistance programs
  • Provide leadership and management to the lodge HR team including goal setting, coaching, development, performance feedback, discipline

Basic Qualifications & Skills  

  • Associates Degree in Human Resources, Business or related or equivalent experience  
  • Minimum of 5 years of progressive experience as HR Business Partner  
  • Demonstrated proficiency in Microsoft Office suite and HRIS 
  • Strong problem solving and organizational skills  
  • Attention to detail  
  • Enthusiastic and positive energy  
  • Multi-tasking ability  
  • Successful completion of criminal background check and drug screen  

Desired Qualifications & Traits 

  • Bachelors Degree in Human Resources, Business or related or equivalent experience  
  • Previous experience in hotel/resort/theme park industry
  • Human Resources certification or other specialized training 
  • Experience utilizing HR Technology  


Physical Requirements  

  • Able to lift up to 20 lbs.  
  • Able to bend, stretch, and twist  
  • Able to stand or sit for long periods of time  

Application Instructions  

We are hiring immediately, with relocation packages available. Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf’s website). Complete an application and a recruiter will reach out on next step. 

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities 

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)