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in Covington, LA

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Estimated Pay $17 per hour
Hours Full-time, Part-time
Location Covington, Louisiana

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Estimated Pay
We estimate that this job pays $16.76 per hour based on our data.




About this job

Job Description

Job Description
HealthComp is looking for an experienced Account Management Specialist to support the onboarding and ongoing process for new clients and provide exceptional ongoing service to ensure client satisfaction and retention. This is a great opportunity for someone with a background in HR, Employee Benefits, and/or Health Insurance with a proactive approach and customer focused personality who is looking to advance their career with a rapidly growing organization! 

Key Responsibilities
  • Be a subject matter expert in all HealthComp products that are offered to clients, including internal processes and regulatory impacts  
  • Work collaboratively across business functions to ensure customer needs are met 
  • Follow through to resolution any outstanding items 
  • Monitors on an ongoing basis internal performance to ensure clients needs are being met 
  • Maintain accurate client records 
  • Research, access and escalate to appropriate internal expert for client issue resolution 
  • Work in collaboration with HealthComp’s analytic team to analyze trends in data and make benefit recommendations based on trend analysis 
  • Participate and/or host client meetings as appropriate 
  • Organize and execute open enrollment strategy, health fairs, and employee education meetings as required 
  • Support Account Mangers with contract renewal process 
  • Collaborate with management regarding strategies for renewing accounts 
  • Provide market and competitive information to management to guide strategic decision-making and market positioning 
  • Understand and communicate regulatory changes and impacts to clients  

Skills, Knowledge & Expertise
  • 3+ years of experience in health insurance, employee benefits, human resources, or healthcare industry 
  • Experience onboarding new clients and providing account-based service is ideal 
  • Comfortable working with HR Directors and Executives 
  • Clear written and verbal communication style and strong collaboration skills 

  • Competitive pay with opportunity for career advancement 
  • Paid time off policy to support a healthy work-life environment 
  • Full offering of health and wellness benefits for you and your family 
  • Company paid life insurance and disability plan 
  • 401K plan with company matching 
  • Employee discounts and wellness program