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in Herndon, VA

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Hours Full-time, Part-time
Location Herndon, Virginia

About this job

01-Dec-2023

Senior Learning Content Specialist

US Remote

8904BR

Company Summary

As the leading global provider of enterprise software and information solutions for project-based businesses, Deltek helps organizations of all sizes maximize productivity and revenue. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Our employees put our core values into action daily, creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team, Deltek has been named one of America's Best Midsize Employers by Forbes, a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress. www.deltek.com

Business Summary

Deltek's award winning Support Services team provides best-in-class assistance to Deltek's customers across the world via phone, chat and email. Our team is comprised of a group of diverse, collaborative and passionate professionals who come from varying industries, backgrounds and professions. Our diversity and passion is our strength, so however you identify and whatever background you bring, we invite you to explore our team as a potential next step in your career!

Position Responsibilities

The Senior Learning Content Specialist (LCS) collaborates closely with the Curriculum Manager, Instructional Designer, Product, and Customer Support teams within Deltek University. They contribute to the creation, development, delivery, and maintenance of learning materials. Partnering with the Curriculum Manager, they align content with product priorities, while collaborating with the Instructional Designer to ensure high-quality, professionally presented materials. Working with Product and Customer Support teams, the LCS ensures accuracy and relevance of training content, facilitating customer success. Additionally, the role involves driving both Standard and Enhanced content on the DLZ, fostering cross-team innovation and collaboration to enrich product knowledge for customers.

Takes responsibility for researching and creating Deltek PPM content for client-facing training content projects, including working with other Learning Content Specialists (LCSs). Participates in moderately complex projects. Develops an Advanced-level understanding of the PPM product Suite. Participates in team decision-making about style, technology, and process issues. Participates in and collaborates with other Deltek teams, meeting team deadlines and providing input. Participates in learning activities to build skills and knowledge. Contributes to a supportive and friendly team that values inclusivity and is invested in learning, knowledge sharing, and each other.

Responsibilities Include:

  • Demonstrates an intermediate level of understanding of the Deltek PPM Suite
  • Understands and supports the overall strategy for Deltek University.
  • Contributes to the Deltek University Product Team strategy. Executes and manages high-profile projects independently.
  • Collaborates with a Principal/Sr, Principal Subject Matter Experts on a Deltek University Delivery Event.
  • Explores leadership skills within Deltek University.
  • Creates questions to be used on Deltek PPM Suite Certification Exams.
  • Delivers a virtual-live course that they have developed (1 - hour course).

Qualifications

5 - 8 years of experience in content creation and instruction. Or, a Bachelor's degree in Finance, Technology, or Education (considered but not required).

Required proficiency in the following is a prerequisite for this position:

* Proficiency in PC usage is required.

* Microsoft Office Suite: Proficiency in using Microsoft Office programs, including Word, Excel, PowerPoint, Teams, and Outlook, for creating documents, spreadsheets, presentations, and managing communication and calendars.

* Assessment and Evaluation Tools: Familiarity with assessment and evaluation tools, such as Questionmark, SurveyMonkey, Google Forms, or similar tools, to design and administer quizzes, surveys, and assessments for measuring learning outcomes and gathering feedback.

* Collaboration and Project Management Tools: Proficiency in using collaboration and project management tools, such as Microsoft SharePoint, Jira, Trello, Smartsheet, TFS, or similar platforms, to coordinate and track projects and collaborate with cross-functional teams.

Additional Requirements:

The following tools and proficiencies are preferred, but not required:

  • Knowledge of EVM or US Government Regulations and practices for contractors

* Document Collaboration and Management: Proficiency in document collaboration and management tools, such as Microsoft SharePoint, Google Drive, Dropbox, or similar platforms, to store, organize, and share training materials and resources.

* Content Authoring Tools: Proficiency in using content authoring tools, such as Articulate Storyline, Adobe Captivate, Camtasia, Audacity, or similar tools, to develop interactive e-learning modules and multimedia content.

* Video Editing Software: Familiarity with video editing software, such as Adobe Premiere Pro, Final Cut Pro, or similar tools, to create and edit training audio and videos and multimedia content.

* Virtual Classroom Platforms: Experience with virtual classroom platforms, such as Zoom, WebEx, Microsoft Teams, or similar tools, for delivering live online training sessions and facilitating virtual instructor-led training.

* Learning Management Systems (LMS): Experience with using LMS platforms, such as Moodle, Blackboard, Canvas, or similar systems, to deliver and manage training programs. The administration side of an LMS is not required but preferred.

Travel Requirements

No

EEO Statement

Deltek, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

E-Verify Statement

Deltek, Inc., utilizes the E-Verify program with every potential new hire. This makes it possible for us to make certain that every employee who works for Deltek is eligible to work in the United States. To learn more about E-Verify you can call 1-800-255-7688 or visit their website by clicking the logo below. E-Verify is a registered trademark of the United States Department of Homeland Security.

Applicant Privacy Notice

Deltek is committed to the protection and promotion of your privacy. In connection with your application for employment with us at Deltek, it is necessary for us to collect, store and use information about you ("Personal Data") to administer and evaluate your application. We are the "controller" of the Personal Data you provide us and will process any such Personal Data in accordance with applicable law and the statements contained in this . Additionally, we have not sold and do not sell Personal Data you provide to us through the job application process.