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Hours Full-time
Location Spartanburg, South Carolina

About this job


Become an Insurance Verification and Authorization Specialist with Agape Care Group


We are looking for a highly skilled Insurance Verification and Authorization Specialist to join our team with a strong work ethic who it very detail oriented, able to multi-task, communicate effectively and be a dependable team player.  As an Insurance Verification and Authorization Specialist at Agape Care, you’ll process eligibility workflow, submit requests for authorizations, follow-up on authorization denials. The ideal candidate would have previous insurance verification and authorization experience with knowledge of the various payor and eligibility websites.


And just like all of our team members, our Insurance Verification and Authorization Specialists have access to Agape Care’s supportive leadership team and professional development opportunities with plenty of room for advancement.


We’re Offering Even More Great Benefits When You Join Our Family!

  • Tuition Reimbursement
  • Immediate Access to Paid Time Off
  • Employee Referral Program Bonus Eligibility
  • Matching 401K
  • Annual Merit Increases
  • Years of Service Award Bonuses
  • Pet Insurance
  • Financial and Legal Assistance Program
  • Mental Health and Counseling Programs
  • Dental and Orthodontic Coverage
  • Vision Insurance
  • Health Care with Low Premiums
  • $500 Matching Health Savings Account
  • Short-term and Long-term Disability
  • Virgin Pulse Wellness Program
  • Fertility Assistance Program


About Agape Care Group
A leading hospice, palliative, and pediatric comfort care provider in the Southeast, Agape Care Group is dedicated to serving patients and families with love and delivering the highest quality care. Our network includes Agape Care South Carolina, Georgia Hospice Care, Hospice of the Carolina Foothills in North Carolina, and Journey Hospice in Alabama and Louisiana. At any location within our company, you’ll find a career that means something. You’ll not only have the opportunity to use your skills to make a real difference, but you’ll also be part of an inclusive, respectful work environment filled with peers who have answered the call to care for others.


Our Company Mission
Agape Care’s mission is to serve with love, providing comfort and support through compassionate care and meaningful experiences. For our team members, these aren’t empty words. In every interaction, no matter how big or small, we’re dedicated to providing a superior experience for patients facing life-limiting illnesses and their families.

Essential Functions:

The Insurance Verification & Authorization Specialist is responsible for verifying patient's insurance coverage and obtaining authorization for requested services, ensuring that claims will be processed correctly, and handling insurance-related inquiries. The Insurance Verification & Authorization Specialist communicates with insurance companies, patients and health care providers to obtain necessary information and resolve issues related to insurance coverage. The Insurance Verification & Authorization Specialist may function as a billing specialist and will follow uniform billing procedures and practices according to Medicare, Medicaid, 3rd party payers, and private pay in accordance with the HIM-11 guidelines.

  • A heart to serve patients and families and a passion for providing the best possible care
  • Education: Associate Degree preferred
  • Experience: 2-3 year’s of insurance verification/authorization in an appropriate clinical care setting or hospice environment preferred. HCHB experience required.
  • Required: Reliable transportation - IN OFFICE ROLE - 187 North Church St. Suite 201 Spartanburg, SC 29306

We’ve worked hard to build a caring culture of integrity, communication, diversity and positive experiences, and we’d love for you to join our team.