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in Huntington Park, CA

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Estimated Pay $18 per hour
Hours Full-time, Part-time
Location Huntington Park, California

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Estimated Pay
We estimate that this job pays $17.88 per hour based on our data.




About this job

RWC Group, a successful multi-location commercial truck sales, parts and service dealership in California, Arizona, Washington and Alaska. RWC Group is looking for a **Customer Service Representative- Receptionist** to join our team in **Huntington Park, CA.** * Medical, Dental & Vision Insurance

* 401K Plan

* Paid Holidays, Vacation and Sick Days

* Competitive wages

* Excellent Growth opportunities

* Paid Training

* Family owned and operated

* Long term job security

* Health and wellness

* Pet Insurance

* Discounts on products and services

* Answers all incoming calls in a prompt, polite, professional manner, transferring them to the appropriate person or department.

* Cashiering duties to include bank deposits.

* Generate phone calls to customers regarding purchases or services received, report feedback to appropriate manager.

* Identify and assess customers needs to achieve satisfaction, provide information to appropriate manager.

* Recommend potential products or services to management by collecting customer information and analyzing customer needs

* Generate sales leads

* Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution

* Keep records of customer interactions and file documents

* Go the extra mile to engage customers

* Inform customers of deals and promotions

* May include special projects

* Perform other duties as assigned

* High school diploma or GED

* Excellent communication and customer service skills

* Previous receptionist and cashiering experience preferred

* Experience handling multiple phone lines

* Strong phone contact handling skills and active listening

* Have the ability to multi-task

* Have excellent time-management skills

* Basic knowledge in Microsoft Suite

* Bilingual preferred

* Being outgoing, pleasant with others on the job and displaying a good-natured, cooperative attitude

* Being responsible, dependable and able to fulfill obligations

* Attention to detail

* Great organizational, interpersonal, and communication skills

* Team player with a strong sense of commitment

**Apply for Customer Service Representative - Receptionist**

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