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in Fort Myers, FL

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Verified Pay $17.34 - $21.67 per hour
Hours Full-time, Part-time
Location Fort Myers, Florida

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About this job

Location: 3361 Pine Ridge Rd Suite 201, Naples, FL 34109
Department: GCHSWF Pediatric Specialists - Collier Clinic
Work Type: Full Time
Shift: Shift 1/8:00:00 AM to 4:30:00 PM
Minimum to Midpoint Pay Rate:$17.34 - $21.67 / hour
Summary

Having a career with Lee Health offers a caring workplace culture, great coworkers, exceptional benefits package (including up to 5% retirement match and college tuition reimbursement after a year with Lee), career growth, work/life balance, and a market competitive salary.

Schedule available:
  • Monday to Friday / 8:00am to 4:30pm at our Naples Clinic

The Float Customer Service Representative position is responsible for providing an excellent customer experience. Responsibilities include utilizing a practice management system to facilitate scheduling, registration, accurate billing, collections and the maintenance of medical records. This position can be assigned Sat and Sun shifts and reports to the Manager/Supervisor. This position is required to float to all LPG and Hospital Outpatient Department locations across four counties.

Requirements

Education: High School Diploma or GED required. Associates Degree preferred.

Experience:

External Candidates: 2 years of customer service experience required. 3 years of similar medical office front desk experience preferred, Epic EMR experience preferred.

Internal candidates: 1 year of equivalent scheduling or registration experience, CSR role preferred.

License: Not required.

Certifications: Not required.

Other: Excellent customer service and computer skills required. Ability to solve problems anddemonstrate critical thinking skills. Works weekend and holidays.

US:FL:Fort Myers