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in Hagerstown, MD

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About this job

Schedule- Monday- Thursday 5:00am- 3:30pm

Essential Functions:
Responsible for assisting FFC Operations Inbound-Outbound Supervisor with daily administration, task delegation and managing the general functions of the FFC
Fosters a positive and collaborative team culture; communicates and emphasizes FFC goals of a flawless experience for the end customer, etc.
Ensures all associates comprehend and execute safe work practices by performing regular safety observations and having regular safety discussions
Identifies and resolves safety issues on the floor and notifies the appropriate party for resolution
Models, communicates, and reinforces Lowe's Core Behaviors and SMART customer service expectations
Thrives in an environment with a lot of change and ambiguity, adapting and pivoting quickly when necessary to meet changing business, associates, or customer needs
Monitors and drives FFC associates to achieve key operational performance metrics
Provides tools, resources and knowledge of systems and procedures where appropriate
Makes confident decisions and escalates issues to leadership as appropriate
Identifies barriers to operational processes and communicates those barriers to leadership, implementing solutions as required
Builds and maintains collaborative relationships with other leaders to help drive overall FFC success
Provides real-time training and feedback to associates including responsibility for onboarding of hourly associates
Supervises (when necessary) and provides direction to associates in the absence of FFC Inbound-Outbound Supervisor
In addition to the above responsibilities, the FFC Operations Inbound-Outbound Team Lead is held accountable for other duties as assigned

Minimum Requirements:
High School or GED
Ability to read, write, and perform basic arithmetic (addition, subtraction)
1 year experience using a computer, including inputting, accessing, modifying, or outputting information
1 year experience using common retail technology, such as smart phones and tablets

Preferences:
1 year experience working in distribution operations
1 year supervisory experience in any field, including directing, delegating, evaluating, training, and coaching employees

Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

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