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in Herndon, VA

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Estimated Pay $28 per hour
Hours Full-time, Part-time
Location Herndon, Virginia

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Job Description

Job Description

As an Account Coordinator on the OEM Team, you must possess superior communication skills and have working knowledge of Agency-Client relationships and processes. You will work closely with the Account Director, Account Manager(s) and Production Team to ensure timely deliverables. You will develop and maintain a working-level understanding of the automotive industry, company culture, products, services, strategic communication planning and integrated marketing strategies. You are highly organized, task and detail-oriented, motivated, articulate, flexible, and capable of working under pressure. You are driven to provide the highest level of customer service. Your academic and professional experience has instilled a sense of urgency without compromising the integrity of results.

You understand integrated marketing strategies, including traditional, digital, and targeted mediums. You understand urgency of deadline. You continually strive to meet or exceed expectations in all aspects of your role, from supporting client accounts to proactively contributing and collaborating with the team. You have a solid understanding of digital marketing. You have working knowledge of the Automotive Dealership Industry, In-House Automotive Dealership Marketing, and/or Automotive Advertising/Agency.


  • Attain working knowledge of Team Velocity’s agency processes, account management, integrated strategies and our proprietary technology platform, Apollo®
  • Assist with preparation of Account Service documents, i.e., meeting agendas, reporting decks, and general Client communications
  • Manage and execute the creation of creative assets and deliverables for clients including, but not limited to, direct mail, email, digital marketing, and website management
  • Participate in and document Client meeting discussions and conference calls
  • Maintain constant communication with Account Teams on deliverables’ status and current work-in-progress using internal processes
  • Assist with resolving Client questions and needs in a timely manner
  • Work to problem-solve production and development issues and errors; escalate issues, as needed
  • Understand Clients’ goals and effectively organize deliverables to ensure productive campaign results
  • Update and maintain Clients’ websites
  • Learn, and maintain, knowledge of compliance and co-op requirements for all manufacturers
  • Support Account Management team with additional tasks, as needed
  • Work ahead on client deliverables; what you know in advance, do in advance


  • Know your Client! Learn, and maintain, knowledge of Client Accounts; understand their Perfect Market
  • Be a student of the Industry! Hone your understanding of the automotive industry, company culture, products, services, strategic communication planning and integrated marketing strategies
  • Exercise proactive daily communications in a professional and efficient manner, with both colleagues and clients
  • Continually seek ways to add value to the Client / Agency relationship


  • Bachelor's degree in Marketing, Advertising, Communications, or related field
  • A minimum of 1-2 years’ professional experience
  • Automotive Agency, Automotive In-House Marketing and/or Customer Service experience, preferred
  • Proficient in Microsoft Office and Google Suite
  • Extremely organized, task and detailed-oriented
  • Must be a critical thinker
  • Exceptional communication skills, demonstrated ability to write, listen and articulate in a clear, concise, and professional manner
  • Demonstrated ability to proactively take ownership of multiple projects at a time
  • Ability to establish priorities and objectives
  • Must be flexible in a fast-paced, ever-changing environment
  • Must maintain focus and constructive behavior under pressure

Competitive compensation will be commensurate with experience. Participation in company benefit offerings includes medical, dental, vision, 401(k)/matching, paid vacation, wellness and more. This is a full-time, salaried, remote position headquartered in Herndon, VA.

If you are interested in this position and believe your experience is a perfect fit, please COMPLETE the online application. Be sure to include a current resume and contact information. Incomplete submissions will not be considered. If you are selected to move forward in the recruiting process, you will be contacted by a member of the Recruiting Team within 5-7 business days. No phone calls, please.

Team Velocity is revolutionizing the automotive industry with cutting-edge technology to help dealers sell and service more cars. Made by dealers for dealers, Team Velocity’s proprietary technology platform Apollo® analyzes consumer behavior to predict who will buy, what they will buy, and when they are ready to service. Apollo automates the entire communication process by delivering hyper-personalized campaigns across every touchpoint, maximizing ROI, and lifetime revenue.

Our vision is to serve our clients with a single technology platform that empowers them to execute intelligent marketing across every online and offline channel. We aim to deliver a frictionless consumer experience, from the initial engagement to a final transaction.