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in Columbus, OH

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Verified Pay $950 - $1250 per week
Hours Full-time, Part-time
Location Columbus, OH
Columbus, Ohio

About this job

Job Description

Job Description

Entry Level Customer Service Assistant Job Description:
Location: San Diego, CA
Job Type: Full-time
Salary: $950 - $1250 weekly

We are seeking a highly motivated and customer-centric individual to join our team as a Entry Level Customer Service Assistant. As a leading company in the Public Relations and Communications industry, we value exceptional service and strive to exceed our clients' expectations.

Key Responsibilities
  • Respond to customer inquiries via phone, email, and chat in a timely and professional manner
  • Provide accurate and complete information to customers regarding products and services
  • Address and resolve customer complaints to ensure customer retention and satisfaction
  • Follow up with customers to ensure their issues are resolved and that they are satisfied with the resolution
  • Collaborate closely with other departments to resolve customer issues and provide efficient solutions
  • Maintain accurate and up-to-date customer records in our CRM system

Skills, Knowledge and Expertise

  • High school diploma or equivalent; college degree preferred
  • Excellent verbal and written communication skills
  • Proficient in using customer service software and CRM systems
  • Strong problem-solving and decision-making abilities
  • Ability to work independently and prioritize tasks effectively

  • Competitive salary commensurate with experience.
  • Health insurance coverage.
  • Retirement plan options.
  • Paid time off and vacation days.
  • Professional development opportunities.