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in Hixson, TN

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Verified Pay $60,000 - $70,000 per year
Hours Full-time, Part-time
Location Hixson, Tennessee

About this job

Ready to take on your next great career opportunity? We are currently seeking a high-impact professional who has experience leading and managing customer service/sales teams. If you're ready to make an impact and hit the ground running, read more about the role as well as our hiring process. Be sure to apply now- we're setting up interviews with qualified candidates shortly.

salary: $60,000 - $70,000 per year
shift: First
work hours: 8 AM - 5 PM
education: Associate

Responsibilities

Supervise and lead the Customer Service Department

Ensure the team meets its goals and objectives through effective hiring, performance management, coaching and career development

Manage customer relationships by providing a friendly and supportive environment for customers; act as the Complaints Coordinator; ensuring all complaints are resolved and responded to appropriate parties

Forecast potential needs and areas for improving customer relationships

Manage and teach team how to use CRM tools

Liasion to other department leadership

Skills
  • CRM
  • Customer Relationship Management
  • Managing
  • Coaching
  • Providing Feedback
  • Influencing
  • Leading
  • Adaptive Planning

  • Qualifications
  • Years of experience: 3 years
  • Experience level: Experienced

  • Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

    Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

    At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

    Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

    Applications accepted on ongoing basis until filled.