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in Ithaca, NY

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Verified Pay Up to $19 per hour
Hours Full-time, Part-time
Location Ithaca, New York

About this job

[Member Service / Remote] - Anywhere in U.S. / Up to $19 per hour - As a Customer Service Rep you'll: Become an expert on Garner's product, operations, and the needs of members; Deliver amazing service to members via phone, chat, and email; Offer education and guidance to help customers understand and utilize their benefit, as well as help them find the right provider for their needs; Manage and organize workload using Garner's platform and tools, including Zendesk and G Suite; Triage and escalate complex and urgent member care needs; Suggest process improvements; Relay member feedback to leadership teams...Hiring Fast >>