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in Ashburn, VA

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Estimated Pay $37 per hour
Hours Seasonal
Location Ashburn, Virginia

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Estimated Pay
We estimate that this job pays $37.07 per hour based on our data.

$22.95

$37.07

$58.79


About this job

The Opportunity 

Delaware North Parks and Resorts is seeking a seasonal Hotel Front Desk Supervisor to join our team in Shenandoah National Park, Virginia. As Front Desk Supervisor, you will be responsible for supervising front desk operations and providing exceptional service to our guests.

 

If you’re looking for an opportunity to grow your career with a leading hospitality company and make connections with team members and guests from all over the world, apply now.

Pay

$17.00 - $17.00 / hour
Information on our comprehensive benefits package can be found at .


Life in Shenandoah National Park

Looking for a new adventure? Be part of a tight-knit team fortunate enough to live and work in the natural wonder of Shenandoah National Park. With a great work/life balance, you can spend your time off exploring the over 500 miles of hiking trails.

  • Low-cost shared dormitory housing available for $50/ week including all meals, utilities, and wi-fi
  • Shared fire pit area for use in dorm area
  • Meet guests and fellow team members from around the globe
  • Tons of outdoor activities including camping, rock climbing, repelling, cycling, fishing, horseback riding
Benefits at Shenandoah
  • Weekly pay
  • Free shift meal or all meals included with on-site housing
  • 30% discount on other meals
  • Employee discounts - 30% off most items
  • Referral bonus – earn $200 for each eligible referral
  • Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide

Note: Additional benefits including insurance and vacation are available for eligible year-round positions at other Delaware North properties

Responsibilities 
  • Train and supervise the front desk team members to ensure adherence to quality standards, deadlines, and proper procedures; evaluate team member job performance and recommend appropriate rewards or corrective actions
  • Provide team members with guidance on handling difficult problems or in resolving escalated guest complaints
  • Implement policies, procedures, and service standards in conjunction with management
  • Prepare and issue work schedules, deadlines, and duty assignments for office or administrative team members
  • Coordinate with housekeeping department
Qualifications 
  • At least 2 years' experience in hospitality, front desk experience is preferred
  • Prior supervisory experience preferred
  • Computer literate in MS Office programs; some experience with property management systems preferred
  • Must be fluent in English language both spoken and written
  • No college degree required
Shift Details 

Day shift
Evening shift
Holidays
Weekends

Who We Are 

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.